Vaporesso operates an online store selling vaping devices and related products. This RetailCoupons.com review page aggregates shopper ratings and feedback to help you understand customer experiences with the brand's direct-to-consumer ordering, product quality, shipping, and support.
Vaporesso Reviews
2.0
3 reviews
What Shoppers Say About Vaporesso
Created with AI, based on recent reviews
Vaporesso's store receives mixed feedback, with significant quality and service concerns dominating recent reviews. Multiple shoppers reported receiving defective products, unresponsive or mismatched customer support interactions, and issues with missing packages. One reviewer also noted problems with the company's community management practices. On the positive side, one shopper praised the store's competitive pricing and acknowledged that while shipping is slow, it is manageable with advance planning.
The stark divide in ratings reflects a store struggling with fulfillment reliability and customer service responsiveness. The single four-star review suggests that for price-conscious buyers willing to accept longer delivery times, the store may offer value. However, the majority of feedback indicates that product quality issues and support failures significantly detract from the shopping experience.
Customer Reviews (3)
Sorted by: Most recentMichael T.Dec 10, 2025
My Vaporesso Xros Pro 2 arrived with defects and the pods wear out way too quickly. When I reached out to their support team, they sent me a response about something completely different. They offered me a discount code, but using it would actually cost me more money than just buying from a local shop here in the Netherlands. This company's customer support is terrible and unhelpful. I'd strongly recommend avoiding Vaporesso altogether. They won't work with you to solve your problems.
David K.Aug 18, 2025
I never received multiple packages that were supposed to come through the powershop community. The admin team running the uvcommunity group has some of the worst customer service I've experienced. They hide posts in their contests from people who are actually winning because they only want their friends to win. For the last four months, I've been left completely in the dark about my missing orders and I'm far from the only one. Nobody replies to emails and the admins ignore messages about this issue.
Vaporesso Review FAQ
How is Vaporesso's rating calculated?
The rating of 2.0 out of 5 is based on 3 recent customer reviews submitted to RetailCoupons.com. Each review includes a star rating, and the overall store rating reflects the average of all submitted ratings.
What do shoppers praise about Vaporesso's store?
Reviewers have highlighted competitive pricing as a strength. One shopper noted that if you plan your order in advance and accept the longer shipping timeframe, the store offers reasonable value for the cost.
What are the main complaints about Vaporesso?
Recurring issues include receiving defective products upon arrival, poor communication from the customer support team (including irrelevant or mismatched responses), slow shipping times, missing packages, and concerns about the company's community management practices.
Do shoppers recommend ordering from Vaporesso's store?
Based on current reviews, recommendations are limited. The majority of feedback is negative, with only one positive review. Shoppers considering an order should weigh the competitive pricing against the documented risks of product defects and support issues.
How can I write a review for Vaporesso?
You can submit your own review on this page to share your experience with Vaporesso's products and service. Your honest feedback helps other shoppers make informed decisions and provides the company with direct input on areas that need improvement.