Auto Accessories Garage sells automotive accessories and parts online. This page aggregates customer ratings and reviews from RetailCoupons.com shoppers to help you understand what to expect from this retailer before making a purchase.
Auto Accessories Garage Reviews
1.2
24 reviews
What Shoppers Say About Auto Accessories Garage
Created with AI, based on recent reviews
Auto Accessories Garage has earned a 1.2 rating from 24 shoppers, with the overwhelming majority leaving one-star reviews. Shoppers report receiving incorrect items, facing undisclosed 15 percent restocking fees not visible during checkout, experiencing severe shipping delays spanning weeks or months beyond promised dates, and encountering unresponsive or unhelpful customer service that denies previous commitments. Multiple reviewers describe feeling misled by the website's presentation and pricing, noting that hidden fees and return barriers make the initially attractive prices meaningless.
Additional complaints include wrong parts shipped for specific vehicle models, mandatory approval requirements for returns, and lack of shipping updates despite long wait times. Shoppers consistently recommend avoiding the company in favor of established retailers like Amazon or local automotive shops. The pattern of delays, wrong shipments, and opaque policies has created widespread distrust, with customers describing the experience as frustrating and comparing the business practices to those of con artists.
Customer Reviews (24)
Sorted by: Most recentMarcus P.Dec 17, 2025
I thought I was ordering from the actual weather tech company, but I wasn't. When I asked for a receipt, they sent some consultant who wanted $70. And then I discovered their return policy hides a 15 percent restocking fee that doesn't show up during checkout. These people are con artists and you should definitely avoid them.
Nicholas A.Nov 13, 2025
They shipped me a different part than what the website listed, then slapped me with a 15 percent restocking fee plus shipping charges when I tried to return it.
Charles E.Oct 13, 2025
They shipped the wrong product for my 2023 Nissan Titan and gave me poor support about it. The whole process is frustrating and they require approval before you can even return the incorrect item. According to them, the part came from the manufacturer, not them. I will never shop with this company again. I'm sticking with Amazon or a local shop.
Amanda S.Aug 18, 2025
Don't even walk toward this company, run away. Their customer service is hands down the worst I've encountered. They blew through three different shipping dates and made no effort to help. I placed my order seven weeks ago and have gotten zero updates today. The prices might look good, but what's the point when your stuff never arrives? I'd rate them zero stars if the system allowed it. Now I'm crossing my fingers I actually get my refund.
Steven B.Aug 6, 2025
I placed an order on July 9th and was told it would ship at the end of that month. When I followed up, they said August 5th. Well, it's now August 6th and it still hasn't left their warehouse. I called customer service and they're now saying August 12th. I've completely lost trust in this company and will report back if my order ever shows up.
Vincent S.Jul 23, 2025
Got a bug guard from these guys and waited two months just to get shipping confirmation. I called to verify it was actually in stock and the rep said yes, the parts are here and we'll ship it out fast with a confirmation email. That email never came. When I called back the next day asking what happened, they denied ever saying it was in stock or that I'd get expedited shipping. I run a small shop and was considering giving them more business, but after this terrible experience I'm done with them. Do yourself a favor and stay away from this company. Don't even walk, run.
Robert C.May 29, 2025
Incredibly slow delivery times. Took an entire month from when I placed my order until the day they said it would actually ship.
Michelle H.May 22, 2025
Their website made it look like the 3D mats would fit my 2007 Nissan Frontier, but they didn't. The retainer system didn't match my vehicle at all. Despite their promise of hassle-free returns, when I tried to send them back, they hit me with crazy return shipping and restocking fees that added up to more than 40 percent of what I paid. This is unbelievable.
James R.Apr 11, 2025
Absolutely terrible customer support. I bought a custom product for my vehicle that doesn't fit properly. Because I was busy with work, I didn't have time to unpack and install it within their 30 day window. Now I'm out almost $600 on custom seat covers that won't work and can't be returned. I should have paid attention to all the negative feedback about this company online.
Ryan P.Feb 26, 2025
Waited ten days for caliper covers with no word from the company and they honestly don't seem to care if your order disappears. They just point fingers at the manufacturer who you can't even reach. This place will waste your time and money. I'm expecting it'll take another month just to get my refund on the order I cancelled.
Auto Accessories Garage Review FAQ
What is Auto Accessories Garage's average rating on RetailCoupons.com?
Auto Accessories Garage is rated 1.2 out of 5 based on 24 customer reviews. The vast majority of ratings are one star, with the remainder split between two-star reviews.
What are the most common complaints about Auto Accessories Garage?
The primary complaints involve significant shipping delays (weeks to months beyond promised dates), receiving incorrect items not matching website listings, undisclosed restocking fees (15 percent) that appear only after purchase, mandatory approval processes before returns are accepted, and poor or unresponsive customer service that denies previous statements to customers.
Are there any positives mentioned in reviews?
Reviewers occasionally note that advertised prices appear competitive on the surface, but this is consistently overshadowed by hidden fees, wrong items, and shipping failures that eliminate any value advantage.
Do shoppers recommend Auto Accessories Garage?
No. Reviewers explicitly advise avoiding the company and recommend purchasing from established retailers like Amazon or local automotive shops instead. Multiple shoppers state they will not return or recommend the business.
What should I know about Auto Accessories Garage's return policy?
The return policy includes a 15 percent restocking fee that is not clearly displayed during checkout, plus customers must cover return shipping costs. Returns also require approval from the company before items can be sent back, adding additional delay and friction to the process.