OwlCrate is a book subscription service that delivers curated titles alongside complementary items like beauty products to readers who love carefully selected literature and collector's editions. This page aggregates verified shopper reviews and ratings to help you understand what customers actually experience when subscribing to and purchasing from OwlCrate.
OwlCrate Reviews
What Shoppers Say About OwlCrate
OwlCrate shoppers consistently praise the subscription service for its exceptional customer care and support, with reviewers noting that the team responds quickly and goes above and beyond to help customers. The curated book selections receive high marks for being beautifully written with impressive presentation quality, including features like edge coloring and special editions. Shoppers also appreciate the supplementary items included in boxes, such as beauty and bath products, and value the variety and thoughtfulness of the offerings. The fast shipping and reliable follow-through on book series are additional highlights that resonate with the community.
With a perfect rating distribution across all reviews submitted, OwlCrate demonstrates strong consistency in delivering on customer expectations. Reviewers emphasize the unique sense of community fostered by the service and consistently recommend it to other book enthusiasts. No recurring complaints or negative themes appear in the feedback provided.
Customer Reviews (20)
Sorted by: Most recentThis is what OwlCrate means to the book community! They actively step up with customer care and support, providing fast responses and excellent quality! And those books though - OwlCrate consistently picks beautifully written titles with gorgeous presentation. The book dimensions work great for any reader, with perfectly done edge coloring and stunning jackets. 10 out of 10 - would absolutely recommend!
Not your typical book subscription. I'm on the waitlist for the adult collection and recently grabbed the YA box. When I had some questions, the customer service team went above and beyond - seriously like a 10 out of 10. The level of care and attention they give you is really special. I genuinely can't urge you enough to sign up if you haven't already!
Whenever I've needed to reach out to customer service, they've been incredibly helpful. The boxes themselves are always excellent. This is hands-down the best subscription service I've ever used.
I'm obsessed with OwlCrate. Their customer service hits different, orders ship lightning fast, and everything they offer is genuinely fantastic. I shop with them constantly and I'm always hyped about their books, the mini beauty and bath products that smell incredible, plus all the thoughtfully designed and practical items. Since I'm pretty active on their community app where I share book reviews in haiku format, it feels only right to give OwlCrate the same treatment. Quality remains top notch, OwlCrate always delivers as promised, favorite book subscription hands down.
The special editions they've been releasing lately are seriously impressive. I really dig that they offer so much variety and they'll actually follow through on series - like, when they pick a book or series they typically stick with it and keep going. That's actually a huge thing for me because nothing's worse than getting a gorgeous book one but nothing from the series after. OwlCrate usually gets this right.
Nothing compares to this community! You get stunning books and people who truly share your passion all in one place. Everyone here is incredibly kind, always excited to talk about their favorite reads and hunt for those special collector's editions that make your imagination soar. Absolutely fantastic!
Their customer support team was fantastic and super responsive to my questions!
I've subscribed to both the YA and Adult boxes off and on for over a year now, and I've also picked up various special editions plus the kids boxes - always fantastic every time. The Nest app is where I also hang out with the community, and everyone there is wonderful. The app itself is managed really well. I'm definitely sticking with OwlCrate going forward.
Honestly I can't remember the last time my OwlCrate order arrived late - they're way more reliable than most competing book box services. Packages always come well-protected and exactly as described. On the rare occasions when there have been delays, they've communicated really well with customers, and in the handful of instances where something got damaged or had a manufacturing flaw, they always jumped right in with replacements without any hassle.
I honestly can't recall the last time an OwlCrate shipment arrived late, which puts them way ahead of so many competitors in the book box space. Everything shows up nicely packaged and in good shape. The few times there have been delays, they kept customers totally in the loop, and whenever I've had a damaged item or manufacturing defect pop up over the years, they were always super responsive about sending replacements.