Whateverworks sells home and lifestyle products including pillows, solar lighting, and subscription items. This page aggregates customer ratings and reviews from shoppers who have purchased from whateverworks.com, helping you understand their experiences with product quality, shipping, returns, and customer service.
Whateverworks Reviews
1.8
16 reviews
What Shoppers Say About Whateverworks
Created with AI, based on recent reviews
Whateverworks has a severely troubled reputation according to shoppers, with 1.8 out of 5 by 16 reviewers. The overwhelming majority of complaints center on product quality issues (items arriving defective or not as described), shipping delays or missing packages, and serious customer service failures including difficulty reaching support by phone and unresponsiveness to return requests. Shoppers also report deceptive billing practices, such as hidden charges for rewards programs and unclear subscription terms. A small minority of reviews praise the company or note resolved issues, but these represent exceptions in an otherwise deeply negative pattern.
The most damaging complaints involve products failing immediately after purchase, shipping taking nearly a month without delivery confirmation, and billing disputes that take months to identify and resolve. Customers express frustration about being unable to reach customer service to address problems, forcing them to absorb return shipping costs that exceed the item price or resort to certified letters to executive leadership. While a few shoppers report eventually receiving refunds or credits, the process appears to be frustrating and requires significant persistence.
Customer Reviews (16)
Sorted by: Most recentCynthia H.Jan 6, 2025
Purchased a portable tablet pillow as a gift and paid $11.40 in shipping for a $12.99 item that wasn't anything like what was described. Tried calling multiple times to ask for a return label but couldn't reach anyone. I'm not about to pay more shipping costs than the item itself, especially for something that sucks. Finally got through on their ordering line but they hung up when they transferred me to customer service. Terrible experience. Stay away.
James P.Oct 28, 2024
Ordered something almost a month ago and still haven't received it. They say they shipped it twice through FedEx but I have nothing to show for it. If it ever actually gets shipped, I'm hoping FedEx can get it to me since this company clearly can't. Stay far away from them.
Angela W.Sep 24, 2024
Bought solar-powered backlit house numbers and was really excited when I found them. Seemed like the perfect choice. Mounted them on my porch post using the double-sided tape that came with it. They lit up right away out of the box that first night. Second night came around and they just stopped working. So disappointed because this would have been exactly what I needed.
Edward F.Aug 12, 2024
This company engages in sneaky, deceptive tactics. As a senior citizen, I was asked if I wanted rewards points on my purchase for later use. What they didn't make clear was that they were going to charge me $21.22 for those points. I didn't catch it for 4 months until I noticed the charges. Good luck getting customer service on the phone or getting your money back. Steer clear and shop on Amazon instead.
Wayne J.Jul 11, 2024
Want to clear up something from my previous review. It turned out they did apply the credit for my duplicate shipment and the return I sent back. I was looking at the wrong line on my statement - the credit sign was so faint I missed it at first. The $61.36 refund did go through.
Thomas N.Feb 6, 2024
Trust what other people are saying about this place. I sent a certified letter to the CEO about subscription issues that their support team wouldn't acknowledge, which got my membership canceled. When your payment card changes, their system won't update it automatically - they make you sign up for the VIP program all over again. I even sent documentation from my bank showing the card updates, but still haven't gotten a response months later. Super unprofessional. The office address they list online is just a home address. Stay away from the VIP membership. Products are okay but overpriced.
Kenneth V.Aug 14, 2022
We bought something once and didn't think much of it. Just recently we noticed they've been hitting our account with $14.95 charges every month for their VIP club. What kind of scam is this? Who charges customers a monthly fee just for shopping with them?
Michelle G.Dec 13, 2021
Got 3 items from them that arrived late and were terrible quality. Now I have to pay to ship them back and I'm not even sure if they'll actually refund my money. These people are scammers. Don't buy from them. None of this stuff works.
Jennifer T.Nov 17, 2021
Working with this company has been awful. Sent back a return item that's been sitting at the post office for 3 weeks undelivered. The problem is they never gave me a proper street address for returns, just a box number. When I called to get the right address, customer service was unhelpful. Waited 25 minutes for a supervisor only to get transferred to another rep. I've filed a complaint with the Better Business Bureau.
Whateverworks Review FAQ
How is Whateverworks rated on RetailCoupons.com?
Whateverworks is rated 1.8 out of 5 based on 16 customer reviews. The majority of reviews are one-star ratings, indicating widespread dissatisfaction with the retailer.
What are the main complaints shoppers have about Whateverworks?
The most common complaints involve products arriving defective or significantly different from descriptions, shipping delays lasting weeks without tracking confirmation, and difficulty contacting customer service. Shoppers also report deceptive billing practices, such as hidden charges for rewards programs and subscription issues that require manual intervention to resolve.
Have shoppers reported positive experiences with Whateverworks?
A small percentage of reviews are positive or neutral, though these are rare. One shopper noted that a billing credit was eventually applied correctly, though it required the customer to identify the error themselves due to unclear statement formatting. Overall, positive reviews represent a distinct minority.
Is Whateverworks recommended by shoppers?
No. Multiple reviewers explicitly warn others to avoid the company. The consistent pattern of unresolved shipping issues, product failures, customer service unavailability, and billing problems suggests shoppers do not recommend Whateverworks based on their experiences.
How can I write a review of Whateverworks on RetailCoupons.com?
You can submit a review of Whateverworks by visiting the retailer's page on RetailCoupons.com and using the review submission form. Share your honest experience with product quality, shipping, customer service, and any other relevant details to help other shoppers make informed decisions.