BestNest sells home goods, outdoor garden items, and appliances online. This page aggregates customer ratings and reviews to help shoppers understand what to expect when ordering from BestNest.com.
BestNest Reviews
1.0
4 reviews
What Shoppers Say About BestNest
Created with AI, based on recent reviews
BestNest has a critical reputation problem centered on customer service failures and unresponsive communication. Shoppers report months-long delays in receiving ordered items, complete lack of responses to support emails, and unresolved refund requests that forced customers to dispute charges through their banks. One reviewer described the experience as feeling like a scam due to the company's silence on inquiries about missing shipments and untracked orders.
Beyond shipping issues, customers also report strict return policies that reject unused items just outside the 30-day window, and one reviewer's account involves serious property damage issues that the company failed to address. The consistent theme across all feedback is unresponsiveness: shoppers describe sending multiple emails with zero replies and receiving tracking information only once or never. No shoppers expressed satisfaction with BestNest based on the available reviews.
Customer Reviews (4)
Sorted by: Most recentRachel P.May 18, 2024
Two months have passed since I ordered a blender and still nothing. Sent them several emails but only got a response to the first one, and no tracking information was included. They claimed the order shipped a month back but it never got to me. I've been asking for my money back without any luck. Do yourself a favor and shop somewhere else. Really let down by this company.
Jennifer H.Jul 7, 2023
Never received my trellis and it feels like a scam. I had to contact my bank to open a dispute because the company wasn't responding to anything. My bank ended up giving me a temporary refund while they investigate. Would not suggest ordering from here. Multiple emails sent with zero replies.
Thomas R.Jul 1, 2023
Skip this place entirely. The oven took more than six weeks just to get fixed. A washing machine stayed broken for two weeks. There was water damage and dampness showing up everywhere in the rooms. Nothing they said they'd fix actually got fixed. One night around 2am, water started coming through a light socket in my room, so I had to leave. Six hours later and I still couldn't get back in, plus there's no emergency maintenance available around the clock.
David M.Jul 19, 2022
Stay away from this retailer. Had a terrible experience trying to get a return. Bought a bat house mounting pole and wanted to send it back just past their 30-day window. The item was completely unused and still sealed in its box, but they wouldn't accept it. That's honestly unacceptable in 2024. When I looked into their other reviews, I found tons of complaints about how badly they treat customers. I'm done shopping here and won't be back.
BestNest Review FAQ
What is BestNest's overall rating?
BestNest is rated 1.0 out of 5 based on 4 customer reviews on RetailCoupons.com. All recent reviews gave the store one star.
What do customers complain about most?
The primary complaint is poor customer service and unresponsiveness. Customers report sending multiple support emails with little to no replies, orders that never arrive despite claims of shipment, and refund requests that go unanswered for months. Additional complaints include strict return policies that reject unused items just outside the 30-day window.
Are there any positive experiences mentioned?
Based on the available reviews, there are no positive customer experiences reported. All four recent reviews are one-star ratings describing negative outcomes.
Do customers recommend shopping at BestNest?
No. Every reviewer explicitly advises against shopping at BestNest, with comments like 'Do yourself a favor and shop somewhere else' and 'Skip this place entirely.' Customers recommend using alternative retailers instead.
How can I leave a review for BestNest on RetailCoupons.com?
Visit the BestNest store page on RetailCoupons.com and click the review submission form. Share your rating (1 to 5 stars) and describe your experience with detail about what you purchased, how the transaction went, and how the company's customer service handled any issues that arose.