Eyedictive Reviews

These sunglasses are fairly priced and reasonably constructed, EXCEPT THEY'RE NOT ACTUALLY POLARIZED. The whole polarizing claim is completely false. NOT POLARIZED.

Ordered a pair that looked different than described and ended up getting hit with return shipping fees. It's disappointing because I actually liked them otherwise. Heads up though, the Puit Viper frames are made for kids, so when you order them thinking they're for adults they won't fit right and then you're stuck paying to send them back.

I know a lot of people have complained about their experience, but mine went smoothly and I can't complain about what I got.

They claimed my order showed as delivered but it never arrived. I even asked my neighbors in my small complex if anyone had it, and nobody did. I've been trying to get ahold of them by text and email with basically no luck. I finally sent another email asking for my money back this morning. I just wanted some basic sunglasses to wear while exercising, nothing fancy, so it's frustrating to feel like I got taken advantage of.

Three weeks in and my sunglasses still haven't shown up. The tracking updates through USPS are basically nonexistent, and getting help from customer service is nearly impossible since email is your only option. All they do is tell you to be patient. I'd recommend shopping elsewhere.

The biggest warning sign here is they don't have a phone number to call. This screams dropshipper from overseas at worst. Never got my glasses, and dealing with customer service was painful. Their reps sent me runaround emails that felt unprofessional. Use PayPal so at least you can get your money back easier. Just skip this place and buy from someone else.

I picked up some sunglasses and after just a month of casual wearing they started losing screws. I contacted their customer service asking for a repair or replacement and they refused. Also noticed they list an inflated original price and then show a huge discount to make it seem like you're getting a deal.

Honestly, I wish I could rate this lower than one star. My glasses broke apart within days, and the company gave me zero help. It turns out the expensive Serengeti frames I ordered were actually counterfeit. Go somewhere else. You're not paying less because of a great deal, you're paying less because the products are cheap imitations. They hide behind vague explanations, won't put names on their responses, and there's no way to actually call anyone.

You get solid sunglasses at rock bottom prices here. I've placed quite a few orders and only had one item show up damaged, which they replaced for free like their website says they would. Reading through complaints on forums about their quality, I think most of those negative reviews come from people who haven't actually shopped with them. Real brands etch their logo or branding on lenses and frames, and fakes either skip that or do a sloppy job. Some people complain about style choices, and fair enough, but that doesn't equal poor quality. Browse around and you'll find something eventually. Fashion taste isn't the same as build quality.

Grabbed a pair of shades for about forty bucks but they were too big. I only had them on for like a minute before I knew they weren't going to work. Sent them back with the return label they provided through USPS, and they told me they don't cover return shipping. That's not cool. I'm basically out ten dollars and don't have the glasses to show for it. They essentially kept my money by hiding behind their return policy. If they can't handle shipping costs they should open a brick and mortar store instead of doing mail order.