Hydro Flask Coupons & Promo Codes

I bought a Hydro Flask bottle and wasn't satisfied with my purchase so I reached out to their support team about returning it. They told me they were swamped with requests and would get back to me soon. A week went by and I contacted them again. It's been days since then and I still haven't received any refund or even a message back. There's been zero communication from the company at all. I really want to think this was a scam but unfortunately I ordered from their official website. My advice is to stay away from this company because if something goes wrong with your order they'll just ignore you. I regret this purchase and wouldn't recommend them to anyone. There are plenty of other brands selling similar products at the same price point that actually care about their customers.

When my package arrived it was already open and looked like some items were missing. I called customer service and talked to someone who wasn't very helpful. She kept saying the same things over and over like I wasn't getting what she was saying. My order came in three different shipments spread out over a long time. I wish I had paid attention to the negative reviews before ordering because now I'm stuck dealing with unhelpful reps and products that don't seem to be good quality. The company really needs to listen to their customer service calls and see how badly their team is treating people.

I purchased a Hydro Flask for my daughter about two years ago. This past summer we spotted rust forming on the inside seam at the bottom. I sent an email to the company at the end of August and they replied quickly asking for pictures. Since then I haven't heard anything else. I've sent follow up emails to the person who first responded and still nothing. Now it's November and I'm still waiting. I chose this brand over competitors but I won't be buying from them anymore.

This is horrible! I ordered a personalized bottle with my son's name on it and more than a month has passed without receiving it. I've contacted their customer support multiple times and keep getting told that it's on its way. I requested a refund and was denied. Their support staff are not being honest and the whole experience has been really frustrating.

This is awful! I placed a custom order with my son's name engraved on it over a month ago and it still hasn't shown up. I've called their support team several times and they keep telling me it's coming soon. When I asked if I could get my money back they said no. Their customer service is terrible and they're not being truthful with their customers.

The brand and their customer support are both terrible. After just two weeks of regular use my straw completely broke. Even worse than the broken product is trying to get help because I've sent multiple emails and gotten no response. There's no phone number available anywhere. Avoid buying from them.

The brand and customer support are both disappointing. My straw stopped working properly after only two weeks of normal use. The real problem is getting help because I've sent multiple emails with zero responses. There's no phone number listed anywhere to contact them. Don't waste your money on this company.

I've had a really positive experience with this company so I want to share that. My flask developed rust on the inside and they sent me a brand new replacement in just six days without any hassle even though I'm overseas and my replacement had to come all the way from the US. That's incredibly quick. They stand behind what they sell and their support team actually knows how to help. I only leave reviews for companies that truly deserve them and this one does. If you're thinking about buying their products don't worry because if something goes wrong you'll get taken care of no problem.

My drink gets cold within 15 minutes of putting hot coffee or tea in this bottle. The one I bought 8 years ago worked great, but this new one feels cheap and poorly made. I figured maybe that one was just a fluke so I bought another one hoping for better results. It stayed cold for a month then started losing its insulation again. I didn't drop it or abuse it in any way. I'm not buying from them again after two bad experiences.

I ordered some bottles as Christmas gifts and they canceled one of the three items because they ran out of stock. A week before the holiday they finally told me this which left me with no time to order a replacement. I only found out because I called to ask why my shipment hadn't gone out yet. The person I spoke with wasn't helpful and was kind of rude about the whole thing. She said she didn't know what happened in their warehouse but offered to give me an email address so I could try to reach someone who might know. When I asked for a supervisor they were nicer and actually contacted the warehouse. Turns out they never even had the items I ordered in stock. Why do I have to track them down to get answers? Why are they selling things they don't actually have? If I hadn't called I'd have been completely stuck without a gift right before Christmas. They promise delivery before Christmas but can't even tell you when items will ship. A rep promised me last week everything would ship out that week but nothing happened. This isn't even the first time they've just not sent something and I had to contact them to find out. I'm done with this company and won't order from them again.

Got rust forming inside my flask after just one week even though I was washing it daily. Tried the baking soda and vinegar trick that the company suggested but the rust kept coming back. To get a warranty replacement I'd have to pay to ship the defective one back myself. Still waiting on my replacement. My basic supermarket stainless steel bottles don't have this problem at all. Save your money and buy something else.

The price is way too high for what you're getting and their environmental claims don't hold up. They market these bottles for tough outdoor use with the tagline about refreshment on any adventure but they can't handle actual rugged conditions. They dent up easily then crack and split so you end up replacing them constantly.

I'm really sad about this situation. I ordered a 24 oz bottle for my child to take to school next week and it never arrived. According to the shipping carrier they created a label but the item was never actually sent. Hydro Flask should have either shipped the product correctly or at least contacted me about the problem. It's disappointing to see how they've let me and my child down.

I had an older flask for years that's all banged up and beat down. My daughter gave me a new 40 oz flask for Father's Day and I was really let down by how the quality has dropped. This morning I filled it with ice at 10 and by 4 in the afternoon I just have water left even though it's been sitting in my air conditioned office the whole time. It's a total waste of money. I tried to post a review on their website but there doesn't seem to be a way to do it. You can get the same quality at discount stores so don't throw away your hard earned cash on their products.

Their customer service is absolutely terrible and a huge waste of time. When my bottle leaked it destroyed my expensive laptop and dealing with their claims department has been a nightmare. Three months later and I still don't have a replacement bottle. Plus the reps are rude and unhelpful. Stay away from this company.