Five Guys Coupons & Promo Codes
About Five Guys
Five Guys is a fast-casual restaurant chain known for customizable burgers, hot dogs, and hand-cut fries. Shoppers search for Five Guys promo codes and deals to reduce the cost of meals, since dining out regularly can add up quickly.
How to Use a Five Guys Promo Code
- Visit fiveguys.com and browse the menu to add items to your cart.
- Proceed to checkout and review your order total.
- Look for a promo code field during the payment step and enter any applicable code you have.
- Verify that the discount has been applied to your order total before completing your purchase.
- Finalize payment using your preferred method.
Promo Code Not Working? Try This
- The code may have expired, so check the offer details at the top of this page to confirm it is still active.
- Some codes apply only to specific menu items or order types, so verify your order qualifies for the discount.
- The code might be case sensitive, so try entering it exactly as shown, including capitalization.
- If you are a new customer, the code may be limited to new accounts only, so confirm your account eligibility.
- Your order total may not meet a minimum purchase requirement if one exists, so review the code terms carefully.
- Browser cache or cookies can sometimes block coupon fields from working properly, so try clearing your browser data and reloading the page.
Five Guys Savings Hacks
Five Guys runs promotions through its affiliate programs that change often. Visit the offer list at the top of this page regularly and check back frequently to catch new deals as they go live.
Restaurant chains often offer exclusive member discounts and rewards through their own apps or email lists. Check fiveguys.com directly to see if they have a loyalty program that could provide additional savings on your orders.
While not a coupon, placing your order during slower business hours may help you avoid peak pricing or wait times if the location applies dynamic pricing.
Fast-casual restaurants sometimes run limited-time deals in specific areas or during certain seasons. Check your local Five Guys location and the website for any region-specific offers.
Five Guys Shipping Policy
Five Guys is a restaurant, so shipping typically applies only to gift cards or merchandise if available for purchase online. For dine-in or carryout orders, delivery options and fees may vary by location, so check your local restaurant's information on the website or app.
Five Guys Returns & Refund Policy
Return policies for restaurant gift cards and merchandise should be reviewed on fiveguys.com or by contacting the location directly. Food orders from restaurants are generally not returnable, so order carefully to ensure you receive what you want.
Five Guys FAQ
Does Five Guys offer coupons regularly?
Where can I find the best Five Guys deals?
Do I need a promo code to get a discount?
Can I stack multiple coupons on one order?
Are Five Guys coupons valid for online and in-store orders?
What should I do if my promo code doesn't work?
Five Guys Reviews
Five Guys shoppers are sharply divided in their assessments. Those giving top ratings praise the burger quality and overall restaurant experience, with some defenders specifically noting that burgers taste better than critics claim. However, a significant portion of reviewers report serious concerns: fries are consistently described as bland, bitter, overly salty, or burnt; some customers experienced severe food safety incidents involving contamination and chemical smells; and service issues including unprocessed refunds and unresponsive staff have frustrated multiple shoppers. Quality consistency appears to be a major problem across locations.
The restaurant faces a credibility challenge with roughly equal proportions of one-star and five-star reviews. Beyond fries complaints, the most severe issues involve food preparation hygiene and customer service failures. Even satisfied customers acknowledge the fries problem is widespread enough to be noteworthy, suggesting this is not an isolated complaint but a systemic operational issue affecting the dining experience.
Really great spot overall, just one complaint - the fries consistently taste off, kind of bland and bitter. Everything else about Five Guys is fantastic though. Their burgers are actually really tasty and way better than some people claim. Can't say I get the complaints about them being thin or flavorless.
On a recent visit to Five Guys, I had an absolutely horrifying experience. During my meal, I noticed a terrible smell resembling cleaning chemicals, plus hair and dirt in my burger. I immediately felt sick and my mouth started reacting to it. I requested a refund and called the police. The investigation uncovered that an employee had used my food to clean a floor drain in the back and then served it anyway. Surveillance footage documented this happening. Five Guys management and their insurance company have denied responsibility and refused to provide complete video evidence, only sharing edited versions.
Had an extremely disturbing experience at Five Guys on a recent visit. While eating my burger, I detected a strong chemical smell like cleaning products, and discovered hair and dirt in my food. My mouth started having a reaction and I got very ill. The staff seemed to find it funny and I had to call authorities. An investigation showed an employee had used my meal to clean a drain and sink in the kitchen before serving it. Security footage backed this up. Five Guys and their insurance have refused to acknowledge responsibility and won't release full video evidence, only showing edited portions.
Wish I could give negative stars. Had a terrible time here. My order came out completely wrong at this location. They said they'd refund me but it never happened, and now they've stopped responding to my messages. This is ridiculous.
The burger was decent but nothing special, lacked that nice crust you get from good searing. My real issue was with the fries - way too salty and a lot of them were burnt. I ended up with stomach problems after eating them.
I accidentally placed a $30 order at the wrong location. I called back within minutes and explained my mistake to the manager, asking if they could cancel it. He assured me the general manager would credit my account in 3 days. Even though it was my error, I was grateful they seemed willing to help. Unfortunately, that credit never came through. I've had to contact my card company and file complaints elsewhere. I'd hate to see someone else get stuck paying for expensive burgers they didn't even want.
Made a mistake placing a $30 pickup order at the wrong location. I called the store right away within a couple minutes to explain what happened and ask about canceling. The manager told me the general manager would put a credit on my account within 3 days. Since it was my error, I appreciated them being willing to help, but that credit never showed up. Now I'm dealing with my credit card company and other agencies to try to get this resolved. Really disappointed they didn't follow through on their promise. Be careful so you don't end up in the same situation.
Someone suggested this place for a quality burger, but I was let down by my visit. The staff was friendly enough, but the noise level inside was way too loud to have any kind of conversation or even hear your phone. For what I paid (over $21 for just one meal with a single thin patty burger, grilled cheese, and a drink), the food didn't justify the expensive prices. The burger was comparable to McDonald's quality, maybe slightly better, but definitely not worth the cost. I won't be going back.
First time checking out Five Guys at the Central Milton Keynes location. The staff were super nice and friendly. Their fries and shakes are seriously some of the best quality I've ever gotten from a fast food restaurant. I'm definitely coming back.
Just had an amazing visit at the location near 12 Mile and Telegraph. Seriously the best service I've experienced anywhere. The team is fantastic and the food came out fresh and delicious. Couldn't ask for better 🙌🏾
Visited the location near 12 Mile and Telegraph and honestly it was incredible. The whole crew there knows how to treat customers right, and the food tasted fresh and amazing. Best experience I've had at a fast food spot 🙌🏾
Service here is really excellent. A crew member made sure everything was going well with my meal and even grabbed my trash for me without me asking. All the staff including the managers are respectful and attentive. The burgers are perfectly prepared and the shakes are phenomenal. Would absolutely recommend!
Outstanding customer service at this Five Guys. One of the workers came over to check on me during my meal and even cleared my table without being asked. The managers and entire staff are incredibly courteous and welcoming. Their burgers are cooked to perfection and the shakes are absolutely incredible. Highly recommend this place!