How to Redeem an Adidas Promo Code

Applying a promo code to your Adidas order is straightforward. Just follow these steps during the checkout process:

  1. Select your desired items on the Adidas website and add them to your shopping bag.
  2. Once you're ready to check out, click on your shopping bag icon.
  3. On the order summary page, look for the option to "Enter a promo code".
  4. Type your code into the designated field and click "Apply".

About Adidas

Adidas is a global sportswear giant celebrated for its high-quality athletic gear. Since its founding in Germany in 1949, the brand has been at the forefront of combining innovative technology with stylish designs. Whether you're an athlete or a sports enthusiast, Adidas offers a wide range of products—from running shoes and soccer apparel to modern streetwear—that blend performance, comfort, and style.

Adidas Shipping Time

Adidas offers several shipping options to get your order to you quickly. Here's a breakdown of the typical processing and delivery times:

  • Prime: Orders are processed immediately and are delivered in 2-3 business days.
  • Standard: Processing takes 1-3 business days, with delivery in 3-5 business days.
  • Express: Delivery is guaranteed in 3 business days, but this option is not available for P.O. Box or military (APO/FPO) addresses.
  • Personalized Products: These items require an additional 5 business days for processing before they are shipped.

Adidas Order Tracking Support

Keeping tabs on your order is simple, whether you're an adiClub member or a guest.

  • For adiClub members: Log in to your account and visit your Order History to view your order details and track its status.
  • For guest orders: Use the Adidas Order Tracker and enter your order number and email address to get the latest updates.
  • For Buy with Prime orders: Track your package directly through your Amazon Prime account or via the instructions in your Adidas order confirmation email.

Adidas Returns and Refunds Policy

A person is tying the white laces on a pair of white Adidas Campus shoes with green accents.

Adidas allows you to return most online purchases within 30 days of receiving your order. To be eligible, items must be in good condition, with all original tags attached and in their original packaging.

  • Refunds: Once your return is received and approved, your refund will be initiated. A refund to your original payment method can take up to 14 business days, depending on your bank. An e-gift card refund is issued immediately via email.
  • Buy with Prime returns: Items purchased with Prime can be returned within 30 days but are not eligible for exchanges. You'll need to start the return process through your Amazon Prime account.

Start a return here.

How to Get Discounts at Adidas

  •  Always check our website for the latest promo codes and deals.
  • Join adiClub: Signing up for adiClub gets you an instant 15% discount on your first purchase and unlocks access to exclusive member-only offers.
  • Special Discounts: Members of the military, first responders, teachers, students, and healthcare workers can receive an exclusive discount. You can verify your status through ID.me on the Adidas website. Some exclusions apply, so be sure to check the terms.

How to Contact Adidas

By Phone: Call their customer service team at 1-800-982-9337. Support is available from Monday to Sunday, between 5 a.m. and 8 p.m. PT.

Live Chat: For immediate assistance, use the live chat feature on their website. You can find the "Open Chat" button on the official Adidas Contact Us page.

App Support: If you have questions about the Adidas Running App, you can find specific support resources within the app itself.

FAQs

1. Can I stack Adidas promo codes?

No. Like most retailers, Adidas generally does not allow stacking of multiple promo codes on a single order. Choose the one that provides the best discount.

2. Can I exchange an item instead of returning it?

No. Adidas's policy is often to return the original item for a refund and then place a new order for the desired size or color.

3. Can I return personalized or customized products?

Personalized items are typically final sale and can only be returned if there is a manufacturing defect.