annieskitclubs.com Coupons & Promo Codes

I've signed up for quite a few kits and put up with a lot of problems over time. There have been wrong instructions, incorrect shipments, and delivery delays. Just now I realized I was charged 29.99 for a holiday kit that's actually on sale for 15.99, and it says the regular price is 22.99, so I have no idea why they charged 29.99. I contacted them twice through their website and never got any response.

Annie's kit club was once a great company. Since they switched over to Annie's attic, the service has gone downhill fast. They'll charge you for a kit, not send it, or send it but then ignore your emails when it doesn't arrive. Their customer service is absolutely terrible. Don't waste your time or money.

I'm really upset with what's going on at this company. I signed up right before their website migration. I got the first two shipments, then waited two months, got two back to back, and now they're telling me the next one isn't until December. That's a six month gap between shipments that are supposed to be monthly. They're blaming a yarn shortage, but somehow that didn't stop them from selling the exact same kits to other customers on their site. They sent me a video pattern for the next kit and I think I have enough yarn, but six months between monthly shipments is completely unacceptable.

Ever since the Annies Attic takeover and the new software rollout, service has been incredibly poor. My kit shipments completely stopped while I was working on a project and customer service won't respond even after I've tried contacting them several times. Stay away from this company unless you enjoy frustration and disappointment.

This site is incredibly hard to navigate. The filtering system doesn't actually work properly. Trying to shop here feels like being in complete chaos, like a flea market during a hurricane.

I'd give them less than one star if I could. Before Annies kit club merged with Annies Attic, I was actually starting to really enjoy this company. But since then, customer service has been awful. They kept double charging my account and sending wrong items. After several months they finally got things straightened out. But then I ordered a kit for 175 dollars and they sent me all white yarn. Now they're doing absolutely nothing to fix it. They asked for pictures, I sent multiple right away, and I haven't heard back since. They won't even respond to my many emails about this problem. It's really unfortunate.

I completed a full Afghan kit that was really enjoyable and turned out beautiful. The directions were easy to follow and kits showed up every two weeks like they promised. Then I started a new blanket in April with two week shipments scheduled. I got the first one, but then they switched everything over to their new Anniesattic system. It's shocking that three months later, my subscription still hasn't restarted. All I get are generic form responses. It's clear that talented people put a lot of effort into creating these kits, but whoever managed this transition did a terrible job. This particular blanket is Christmas themed, and if they'd kept the schedule, it would've been done before the holidays. Now I'm worried it won't be ready in time. I was also counting on working on these kits while I recovered from knee surgeries. I was saving them to do during my recovery period. I've only gotten one knee done so far.

Do not purchase from this company. I bought a 12 month subscription but ever since they revamped their website I only have 3 of 4 kits and just 2 of 4 lessons. My project is 2 out of 12 kits done and I cannot get through to customer service. The one time I managed to speak with someone, they basically told me to wait for updates. I can't even cancel because when I log in, it shows I have no orders. I'm planning to dispute this with my credit card company. Apparently their billing system wasn't affected by the upgrade. Go figure.

I understand website transitions take time when you work in tech. But my last order arrived back in late March, which is now over 2 and a half months ago. A heads up about the issues they were facing with a realistic timeline would have made a huge difference. Instead, all they've posted is a note on their bookshelf and Contact Us page asking for patience. When you haven't heard anything in more than 2 and a half months, even after you reach out yourself, that goes way beyond reasonable. It really doesn't help me trust that they're actually making progress or that they'll succeed as a business.

The old site was fantastic. The new platform combined with online-only customer service is just terrible. I've joined several clubs and loved them previously. I'm currently in two clubs and since the change, I've dealt with months of delays and only received 6 kits over 34 days. One kit came with the full instruction booklet printed as a single 8.5 by 11 sheet with tiny text on cheap paper. Six pages crammed onto one sheet. Unbelievable. The kits don't have as much yarn anymore and practically every single kit comes with a revision PDF. Who is checking these before they ship? They need to get their act together. I can't recommend them anymore until things improve.

Since their computer system changed, I've been waiting over 10 weeks for my fifth installment out of ten. I can't talk to anyone in person, only through email. They won't even tell me when my kit is going to ship again. This has been really disappointing when I should be close to finishing by now.

I signed up for the Afghan club back in January and got my first 4 kits fine. After that, I emailed multiple times and only got automated responses. Finally found a phone number, called, and got someone who was pretty dismissive and didn't want to listen. She did reactivate the subscription, but kit 5 showed up over a month late. When it arrived, there was no pattern included, just a note about them switching to digital patterns. I checked their site and found patterns for kits 1 through 4, but kit 5 is missing. I have yarn with no instructions. Since they skipped a month, I won't finish this in time for Christmas, which was the whole reason I bought it. Really let down. At least I only purchased one subscription, because I almost grabbed a couple more.

I've always liked their patterns and Afghan kits in the past. Lately, I ordered their amigurumi kits though, and they don't come with enough materials to actually finish the projects. After the platform switch, getting help has become impossible. No phone line and after I sent three requests online, I got an email that basically blamed my gauge being wrong without even asking what my measurements were. Now I've got a half finished project I paid for and can't complete. I'll keep the pattern and buy my own yarn, but I've wasted a full week's worth of work starting from scratch. The designs are nice, but their customer service is terrible and they charge more than their competitors anyway.

I was a loyal customer for years until March when they rebranded. All my kit subscriptions got suspended, leaving me with two unfinished projects and no way to complete them. I was supposed to give the finished projects as graduation gifts this month but that's not happening. Customer service is basically nonexistent and just sends generic form emails. The whole experience has been terrible and I've lost months of work and money on projects I can't even finish.

I wish I could give less than one star. Three weeks of trying to pay a bill online, getting hit with a late fee, and getting absolutely nowhere. Turns out they only want checks in the mail and don't take online payments at all. Every time I call the number on the bill, the automated system just sends me back to their website. Once I'm there, nothing happens. There's no way to actually pay. Moving to a digital-only setup without proper phone support has completely destroyed my confidence in this company. I also let them know about this review, but I'm not holding my breath for a response.