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I'm really disappointed with how much you're charging for such poor quality items. The fit is completely off - everything runs small on me. Once I wash these clothes, they fall apart. I'd really appreciate if they offered pre-shrunk options, especially for pajamas. The ones I bought don't even last a month with my grandson before the knees tear right through. Honestly, you can find better pajamas for less money at other stores like Walmart.

Your online shopping experience needs serious work. It's not just me feeling this way either. I've even asked customer service for help and they don't seem to understand the issues. It's really frustrating to deal with.

Good quality clothing and very reasonably priced.

This store is so much better than other kids' clothing shops! The place is always clean and well-stocked with tons of cute options and various sizes. The team makes returns and in-store pickups super convenient. Plus, you get great quality clothing and frequent 20% discount offers.

This website is problematic. They send you a cheaper substitute product that's nothing like what you actually ordered. When you try to tell them it's different, they deny it and refuse to acknowledge the issue. Don't order from them.

I was really let down by the quality of the expensive coat I bought online. It's pretty clear why they don't let customers review items on their site. The construction and workmanship are far below what you'd expect, even for budget fashion. I ordered what was supposed to be an elegant off-white seasonal coat, but it looks like a cheap Halloween costume you'd grab at a dollar store - honestly, throw some fake blood on it and you've got a Dr. Jekyll outfit. I'm hoping I can return it, but based on other reviews I've read, I might just be out the $100 I spent right before Christmas with nothing to show for it. Really disappointed.

They don't respond to customer emails. I received a dress with no size tag and it didn't fit. I've sent multiple emails trying to resolve this but haven't gotten any response.

I spent 3 hours trying to pick out clothes for my niece online, and it was a nightmare. Their website is really hard to navigate and incredibly slow. You'd be better off just going to the store in person. Plus, my credit card got declined three times during checkout, which never happens normally. I won't be ordering from them again.

I'm really bothered by the $2.99 charge just to get a statement from their credit card. The only way to avoid it is setting up an online account with your personal data. They clearly don't care about losing customers, especially after thanking you initially. I've closed my account and my daughter won't be shopping there anymore. It feels like customers just aren't important to them.

I had a fall inside their store while shopping for my grandkids and got hurt. Instead of helping me with my injuries, they made me fill out an incident report but wouldn't give me a copy. The store never followed up with me at all. Their staff said the insurance company would contact me, but that never happened. This is completely unacceptable. They should care about customer safety and show some basic concern. I'd recommend shopping elsewhere. If anything happens in their store, call the police so you have documentation because that's the only way to protect yourself. This is awful.

At checkout I didn't get the 25% discount that was advertised. I also ordered online and was told my items would arrive in 4 days, but the shipment never showed up. I got cancellation notices for 3 out of 4 orders saying they were out of stock. I'm done shopping there.

I've had a terrible experience with their business practices. I returned items over a month ago, sent proof of return multiple times, and still haven't heard back or received credit. They've lost our business and the trust of our whole family. As someone living on a fixed income, this situation is really stressful and unfair. I don't feel confident shopping with them at all.

Spent over an hour browsing their website and adding items to my cart, only to get to the payment page and discover they won't accept debit cards. It's shocking that a major retailer doesn't offer this option.

Excellent kids' clothing selection! I'm really grateful for what you offer. The quality has always been fantastic. My son is 8 now and we're getting close to outgrowing your range, but I wanted to say thanks for always making sure he's well-dressed no matter where we go!

Fantastic selection of children's clothing! I really appreciate your products over the years. The quality has never let me down. My son is turning 8 and we're reaching the end of our shopping journey here, but I want to thank you for keeping him looking sharp wherever we've gone!