Charlotte Tilbury Beauty Coupons & Promo Codes

My gift card took a little longer to arrive than expected. Megan responded fast and handled it with a smile - everything's good now. Thanks!

Got a perfume for my wife at Christmas and had an issue with it. Tried fixing it online for several days without any luck. Phoned customer service and spoke with Lucy S - she sorted it out in about 2 minutes flat. Really professional, super helpful, and efficient. Many thanks, Lucy!

Purchased perfume as a Christmas gift for my wife and hit a problem. Spent nearly a week trying to sort it through the online system with no results. When I actually called customer support and talked to Lucy S, the whole thing took just a couple minutes to fix. She was understanding, professional, and knew what she was doing. Really appreciate it, Lucy!

Bought perfume for my wife at Christmas and ran into a snag. Spent 4 days trying to fix it through the website with no luck. Finally called the support line and got Lucy S on the phone - problem solved in minutes. She was knowledgeable, friendly, and got things done. Thanks a lot, Lucy!

Got great service here. Megan D took care of my problem in just a few minutes and everything's now settled.

Two team members fixed my problem in practically no time at all. The support here is really great. Appreciate it!

Had an issue with a product that wasn't working for my skin. Two members of the customer service team jumped right on it and had everything sorted before I knew it. Their support is seriously excellent.

Needed to update my email in my account but the site won't let you do that yourself. Been working with Zack from customer care and even though it wasn't a simple fix, he stuck with it the whole way through. What I really appreciated is that I only dealt with one person instead of having to repeat my situation over and over like you do with most companies. Thanks so much for your support!

The customer service team here is honestly fantastic. I spoke with someone on their team who was super nice and actually listened to what I needed. My problem got fixed way faster than I expected. The carrier had caused the original issue, not the store, but the team still made it right better than anyone else would have. Really grateful!

Ordered a product that shipped right away, but then FedEx took 3 weeks to get it to me, and out of nowhere they sent it back. Reached out to Charlotte Tilbury and they immediately resent everything via UPS - had it in just 2 days. Really impressed with how they handled the whole situation.

This is unusual for me as I don't usually do reviews, but the service warranted it. I reached out to customer care and got treated exceptionally well every step of the way. Sabah handled my question with speed and professionalism, and really went the extra mile. Hope she has a fantastic day!

I normally never leave reviews, but I had to this time. When I called customer care, the entire experience was outstanding from start to finish. One rep named Sabah took care of everything right away with total professionalism and went above and beyond to help. Wishing her all the best!

Sabrina M handled my request really fast and made the whole thing super easy. She gave me clear instructions on the return and kept things completely stress-free. Really grateful for how professional and fast she was.

Amazing support from the team here! Sarah B got back to me almost instantly and got me a replacement for my missing package right away. All my interactions with Charlotte Tilbury's customer service have been great.

Hi team! The item I wanted was out of stock, but your team still stepped up and gave me fantastic advice. The Instant Hollywood Look Palette seems to be flying off the shelves - I'll definitely try again! As a nice gesture, they gave me a discount code. You guys really make me feel special, and I'm sticking with you!