Dancewear.Com Coupons & Promo Codes

Would give zero stars if possible. The shoes I got for my daughter were way too small. When I tried to return them, I had to pay for shipping which cost nearly as much as the shoes themselves. They sent back the same pair and rejected the return because the box had been opened. Honestly, just shop on Amazon instead.

Major issues with sizing, customer service, and how returns work. They advertise free returns but that's misleading when you're the one paying shipping and getting back 20% less than what you paid in the first place.

I can't believe they don't cover return shipping themselves. I paid twenty five dollars to mail back shoes I didn't want. When I went to another store and asked about the brand, they told me right away it runs small, but that wasn't mentioned in the product details anywhere.

Would give zero stars if I could. I ordered two pairs of shoes in different sizes and my daughter tried them on for just a few seconds indoors. I attempted to return one pair and they wouldn't accept it, claiming the sole had a stain. But she never actually wore them! For all I know they could have sent me a used pair. This is absolutely ridiculous.

DO NOT ORDER. I placed an order in September and after calling twice was told the items were stuck in customs and would arrive by the end of January, so I cancelled. They gave excuses about stock issues. I ordered the same thing from another company based in the US and received it three days later. This company will feed you stories about being out of stock or items in transit, but don't believe it. Almost every review says the same thing.

This company uses really shady marketing tactics. The pictures they show don't match what's actually in stock, and they intentionally do this to unload clearance items that you can't return. They use photos of kids in leotards to sell adult sizes, and their sizing system is confusing with letters like XSA and SA instead of normal adult sizing. I had no clue XSA meant extra small adult. When the leotard arrived, what I thought was a large child size turned out to be way bigger than my 11-year-old and even too big for me. I reached out explaining the confusion, expecting them to let me return it since the listing was unclear, but they refused because it was clearance. When I tried to explain again with pictures, they basically told me I didn't understand their system. This felt like a total scam to get rid of inventory.

If I could rate lower than one star I would. When your order doesn't fit, you're stuck paying for return shipping out of pocket, which in my case was thirteen dollars. I called customer service and found out my item is being sent back to me because the box got damaged in transit and they can't resell it. So they won't accept my return just because shipping damaged the packaging? This is ridiculous and I'll never use this company or tell anyone else to either.

The footless and stirrup tights I purchased were really disappointing. They're made of super thin nylon and don't hold up well at all for actual dancing. Since they were marked as sale items, I couldn't return them either. You definitely get what you pay for here, and what you're paying for isn't much.

Ordered a costume with overnight shipping and waited nearly a week for it to arrive. Once we didn't need it anymore, I sent it back but only got refunded for the costume itself, not the expedited shipping charge. Feels like a total rip-off.

Ordered some sneakers that are way too small and feel cheap. The shoes weren't pricey to begin with, but now I'm looking at a ten dollar shipping charge plus another fee to send them back. That's too much to ask. The return paperwork is also a hassle - you can't print a fillable form, you have to write it out by hand. Speedy arrival was nice, but that's literally the only good thing here.

Had a terrible experience ordering multiple items for my daughter's recital. The prices were high and most items didn't fit right. I had to pay to return and exchange things, and one item never got shipped at all. When I showed customer service my email proof that I'd returned something, they accused it of having pet hair on it even though my daughter only tried it on for seconds and couldn't even get it to fit. Nobody told me this was an issue. Now I'm out the money and have to buy more stuff elsewhere. I will never shop with this company again.

This company is unbelievable and I'm never ordering from them again. I got dance pants for my daughter in her normal size, and they were too small. I ordered a bigger size and called about returning the ones that didn't fit. The rep told me I'd get a full refund but I'd have to pay to ship them back. She lied. I paid almost ten dollars in shipping and didn't get my full amount back. Between the pants, tax, and shipping I was out thirty nine dollars, but they only gave me back twenty nine. When I complained, the rep had the nerve to say I should have ordered the right size in the first place, even though I followed their size chart. Their stuff just runs smaller than actual sizing. This place is totally unfair and dishonest.

Average at best. I'm done shopping here though. The quality isn't great - threads were coming loose on what I got. Some items didn't even have tags in them, which makes me think they might have been used before or returned. They really need to improve their customer support too.

Writing this at 9:54am after just receiving my order placed yesterday at 1pm. I needed something within two days for a dance recital happening tomorrow. I almost paid extra for expedited shipping when I noticed the checkout said free ground was one day delivery, but I was skeptical so I called. They told me that estimate was just based on my location being in a nearby state, and that my order could take up to 48 hours just to process before shipping. They also mentioned COVID could cause additional delays. The rep suggested paying for expedited shipping to be safe but said if I wanted to risk free shipping, I could call an hour after ordering and ask them to prioritize it, though they couldn't promise anything. Since it wouldn't be catastrophic if it didn't arrive in time, I skipped the extra twenty dollars and chanced it. I called an hour after placing the order and both representatives were incredibly helpful.

Got an email saying my order shipped on 12/28, but when I checked tracking on 1/8, it still showed the label was processed but the carrier never got the package. When I called customer service, they admitted the package never left their warehouse. Their response? They said all shipping guarantees are suspended due to COVID so they won't take responsibility, even though the shipper never received the item from them. Now there's no gift for my kid's birthday party tomorrow and the replacement won't get here for four more days. Honestly, you could have done better here. How about offering to overnight ship the replacement at no charge?