Olivia Harper RetailCoupons.com Team By Olivia Harper and RetailCoupons.com Team

1. Does NAPA Price Match?

Yes, NAPA does the price match. NAPA Auto Parts believes that they offer their customers the lowest price in the market. So, if you see their competitors offer better deals compared to them, they will beat the price with a dollar.

2. NAPA Price Match Policy

You can request a price match from NAPA Auto Parts within up to a year with the items at NAPAOnline.com/accessories.

Moreover, you must meet other requirements below to qualify for NAPA Auto Parts price matching:

  • The product must be available and sold by an Authorized Dealer.
  • The advertised price has to include tax, shipping fee, and other charges.
  • Items must be the same as the product, part number, and shipping method offered by NAPA Online.

There are also exceptions for these items:

  • Price match is not available for special offers such as clearance items, group buys, private discounts, etc.
  • Sale events, such as Black Friday, or promo offers.
  • Items are not in “new condition”, including blemished, or refurbished.

3. How to Request a NAPA Price Match?

If you already purchased the items, you can follow these steps:

  • Contact NAPA Auto Parts by calling 855-392-5646.
  • After that, they will send you a Price Match Claim Form.
  • Fill out this form and submit it to NAPA.
  • They will review your claim to see whether it is eligible or not. If yes, they will refund the difference, plus one dollar.

In case you find a better deal before your order, you can:

  • Call NAPA at 855-392-5646.
  • Tell them this information: competitor’s name, products and its part number, the ads price (including tax and shipping)
  • They will review the advertised price and adjust your ca

4. FAQs

Can I return NAPA parts to any NAPA store?

Yes, you can. But only participating NAPA Auto Parts locations may accept your return requests.

Are NAPA parts better than OEM?

In our opinion, we believe that NAPA Parts are better and cheaper than OEM.

Does NAPA Auto Parts have a lifetime warranty?

No, no one is accepted for a lifetime warranty by NAPA Auto Parts. To know more about their warranty, you can read here.

Will NAPA exchange without a receipt?

No, NAPA will not accept any exchange, return, or warranty if you can not show your receipt.

Does NAPA charge a restocking fee?

A 15% restocking fee will be charged from your refund amount if your return is not the result of an error or defect. The cost of return postage is not included in your restocking fee.

What company owns NAPA Auto Parts?

The short answer is Genuine Parts Company, which owns NAPA Auto Parts.

How to Request a Price Match at NAPA Auto Parts

how-to-request-a-napa-price-match

NAPA Auto Parts processes price match requests through a straightforward phone-based system. Here’s what to do:

  1. Call NAPA Auto Parts at 855-392-5646 to initiate your price match request.
  2. Provide details about the competitor’s offer, including the product name, part number, advertised price (with tax and shipping included), and the competitor’s name.
  3. NAPA will review the advertised price against their current pricing to determine eligibility.
  4. If approved, NAPA will adjust your order or process a refund that includes the difference plus an additional dollar.
  5. For purchases already completed, you may request a Price Match Claim Form, which you’ll fill out and submit for review.

What Usually Qualifies (and What Doesn’t)

Understanding NAPA’s price match scope helps you prepare a successful request. Here’s what matters:

  • The product must be sold by an Authorized Dealer, not a marketplace reseller or unauthorized source.
  • The competitor’s advertised price must include all costs, such as tax, shipping fees, and handling charges, for an accurate comparison.
  • The item must be identical to NAPA’s version, matching the exact part number and shipping method offered on NAPAOnline.com.
  • Products must be in new condition; NAPA does not price match blemished, refurbished, or used items.
  • Clearance items, group buys, and private discounts are excluded from price matching.
  • Promotional events like Black Friday sales and limited-time offers do not qualify.

Online vs In-Store Requests

NAPA’s price match process centers on phone contact regardless of where you shop. Whether you’re purchasing online at NAPAOnline.com or in a physical store location, you’ll reach out by calling 855-392-5646 to request the match.

This unified approach means you don’t need to visit a store counter to request a price adjustment. Having your competitor’s information ready, including the advertised price and part number, streamlines the call and speeds up the review process.

Smarter Ways to Save at NAPA Auto Parts

Price matching is one tool, but NAPA shoppers have other ways to reduce their costs. Start by checking NAPA Auto Parts coupons before you complete your order, as verified promo codes and seasonal offers can deliver immediate discounts.

  • Stack discounts by combining applicable coupons with bulk purchases if you’re buying multiple items.
  • Sign up for NAPA’s mailing list or loyalty program to receive exclusive offers and early notice of sales events.
  • Monitor seasonal promotions, as NAPA frequently runs limited-time deals on popular categories like batteries, filters, and maintenance supplies.
  • Compare prices across authorized NAPA dealers before placing your order, since pricing can vary slightly between locations.

Price Match FAQ

How long after purchase can I request a price match at NAPA?

You can submit a price match request within a year of your purchase date. This generous window gives you time to spot competitor pricing and request an adjustment.

Will NAPA match prices from online marketplaces or auction sites?

No. NAPA only matches prices from Authorized Dealers, not marketplace listings or private sellers. The competitor’s offer must come from an official retailer to qualify.

How does NAPA’s price match compare to other retailers’ policies?

Like Staples price matching, NAPA focuses on confirmed competitor pricing. However, each retailer has unique exclusions, such as NAPA’s restriction on special events and clearance items. For confirmation on specific scenarios, contact NAPA directly or visit their price match policy page.

About the Author

Olivia Harper
Olivia Harper

Consumer Finance & Retail News Editor at RetailCoupons.com, covering personal finance, taxes, retail trends, savings, and smarter shopping insights.

RetailCoupons.com Team
RetailCoupons.com Team

The RetailCoupons.com Team curates verified coupons, promo codes, and deals from thousands of stores to help U.S. shoppers save on everyday purchases. The team focuses on accurate, up-to-date offers and clear recommendations you can trust.

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