Fazoli’s Coupons & Promo Codes
About Fazoli’s
Fazoli's is a casual Italian restaurant chain offering pasta, sandwiches, and other Italian-inspired fare, available both for dine-in and through food delivery platforms. Shoppers seek out Fazoli's promo codes and deals to reduce the cost of meals, whether ordering online for delivery or visiting a location in person.
How to Use a Fazoli’s Promo Code
- Visit RetailCoupons.com and check the offers listed at the top of this page to see what Fazoli's deals are currently available.
- Click on the offer that interests you to view its full details and any code or coupon requirements.
- Go to Fazolis.com or use Fazoli's mobile app to place your order for delivery or pickup.
- Enter the promo code in the designated field during checkout if the offer requires one.
- Complete your payment and confirm that the discount has been applied to your order total before finalizing.
Promo Code Not Working? Try This
- The code may have an expiration date that has passed, so check the offer details on RetailCoupons.com to confirm it is still active.
- Some codes apply only to specific order types, such as delivery orders or minimum purchase amounts, so verify the code terms match your order.
- The code might be case-sensitive or contain characters you mistyped, so carefully re-enter it exactly as shown.
- Promotional codes sometimes conflict with other active offers on your account, so try removing any other discounts before applying the new code.
- The code may be valid only for first-time users or in certain geographic areas, so review the eligibility requirements listed with the offer.
- If the code still will not apply, contact Fazoli's customer service through their website or app for assistance with the specific promotion.
Fazoli’s Savings Hacks
Fazoli's frequently rotates promotional offers, so visit RetailCoupons.com often to catch time-sensitive discounts before they expire. Signing up for Fazoli's loyalty program or mobile app notifications can also alert you to flash sales and exclusive promotions.
If ordering through a food delivery app, check whether the app is running its own promotion on Fazoli's that may stack with or be separate from a Fazoli's coupon code. Comparing offers across different ordering channels may reveal better savings.
Many restaurants offer stronger discounts during specific times of day or days of the week. Check Fazoli's current offer list to see if any deals are tied to particular hours or dates.
Delivery orders may arrive with variations from in-store meals, so reading recent customer reviews on Fazoli's site or app can help you understand what to expect and whether the deal is worth ordering through that channel.
Fazoli’s Shipping Policy
Fazoli's operates as a restaurant with both dine-in and delivery options. If you order for delivery through Fazoli's website or a third-party delivery app, shipping costs and delivery windows depend on your location and the delivery service used. Contact Fazoli's directly or check your delivery app for specific fees and estimated delivery times for your address.
Fazoli’s Returns & Refund Policy
As a food service business, Fazoli's typically handles order issues on a case-by-case basis. If your delivery order arrives damaged, incomplete, or not as ordered, contact Fazoli's or your delivery app's customer service promptly with details and photos if needed. Most restaurants work to resolve such issues quickly by remaking items or issuing refunds.
Fazoli’s FAQ
Does Fazoli's offer promo codes year-round?
Are Fazoli's coupons valid at all locations?
Can I use a Fazoli's coupon code on a delivery app?
How do I know if a Fazoli's code is still valid?
Does Fazoli's offer free delivery or no minimum order coupons?
Can I combine multiple Fazoli's promo codes in one order?
Fazoli’s Reviews
Fazoli's receives polarized feedback, with the majority of shoppers praising the restaurant's food quality and customer service. Positive reviewers consistently highlight attentive staff members who go above and beyond, noting that the food impresses even visiting business groups. Several customers specifically commend individual managers and employees at various locations, suggesting that strong leadership and staff training create welcoming dining experiences. Regulars appreciate the quality of the pasta dishes and complimentary bread service.
However, a significant minority of shoppers report serious quality and service issues. Complaints center on food quality problems including poorly prepared meatballs with concerning odors, thick and congealed alfredo sauce, and overcooked or inedible lasagna noodles. Some customers also cite frustration with discontinued menu items like lemon ice drinks and instances of poor employee attitudes and unprofessional behavior. A few reviewers note operational inconsistencies, such as outdated business information not being corrected. These negative experiences suggest quality control and staff consistency may vary significantly by location.
Every time I go to the Lexington location on Saron Drive, the customer service is outstanding. Carol consistently delivers excellent service and makes me feel welcome.
Stopped in after driving for hours with a group of coworkers who were visiting town for business. A buddy had been there before and kept saying how good the food was, and I have to agree. The quality impressed me right from the start. Definitely planning to go back next time I'm in the area.
Just grabbed food from the Fazoli's on Dixie Highway in Louisville and it was a total letdown. The meatballs smelled awful and I have no idea what goes into them. The alfredo was this thick, stuck together lump and the lasagna noodles were practically inedible. Plus they stopped carrying the lemon ice drinks I used to get. I didn't bother calling to complain since I'm not interested in free food. Honestly, I'd never go back even if they paid me.
Had a fantastic meal at the Fazoli's in Plant City, Florida. The staff member who helped us was incredibly attentive and made our dining experience wonderful. She went above and beyond making sure we had plenty of bread and cheese to go with our spaghetti, and when we couldn't finish everything, she promptly got us a container to take it home. This kind of service really makes a difference!
The Fazoli's at the Palomar location in Lexington is a solid fast food restaurant in my opinion, especially when you compare it to other places that are struggling right now. The manager, Hassan, really makes a difference when he's on shift. You can see that he genuinely cares about how things run and puts real effort into making the restaurant work well. Hassan, keep doing what you're doing.
It's shocking how this business manages to stay open given the appalling treatment from employees. Do they even screen people before hiring or check for basic training and professionalism? The attitude and lack of care is truly unbelievable. On top of that, they never bothered to fix the incorrect hours I corrected on their business listing despite accepting the changes. This place needs to get their priorities straight and focus on their own operations instead of ignoring obvious problems.
Dining at the Fazoli's in Heath, Ohio was truly excellent. The manager went the extra mile helping me with my coupon, and the entire team was fantastic to work with. Everyone was pleasant, professional and genuinely kind. The food itself was great too. This location is doing things right.
Wasn't able to make a lasagna from scratch for my son's birthday, so I called and ordered one from you instead. It came out hot, fresh, and absolutely delicious. Best part is it was ready exactly when I showed up to pick it up. Really appreciate the help making his birthday special.
The young lady who took our order and brought it out deserves serious recognition. We got bottomless bread sticks with my gluten-free chicken pesto rotini and my husband's baked ziti, both coming straight from the oven hot and absolutely tasty. The restaurant was spotless and peaceful, even though it was almost 2 in the afternoon. The whole visit in Memphis was a wonderful first experience at this chain.
We visited the Zandale Drive location and had an absolutely incredible experience, largely thanks to the outstanding service from our staff member. She was helpful, knowledgeable about every item on the menu, and went out of her way to make sure we felt taken care of. My wife and I walked out impressed with both the customer service and the spotless, clean dining area. We'll definitely be back to that location and would suggest friends and family check it out too.
I needed a hot, ready meal at 3pm when traffic was absolutely terrible on that side of town. The drive through staff was patient and courteous, which was nice. That said, I've got to be honest here. The chicken alfredo came with roasted chicken when it should have had grilled chicken. The chicken was overdone and way too salty. The noodles tasted like emergency rations, not restaurant quality. Fresh mushrooms would make a difference too instead of canned ones.
I got the Italian Sub and knew it had spicy pepperoni on it, but nobody mentioned the jalapeño peppers hiding inside. When I looked up what Giardiniera vegetables actually are, they didn't include jalapeños. You really ought to make it clear upfront that this sandwich packs serious heat, not just from the meat. Had I known how spicy it would be, I definitely would have ordered something else.
I've visited around five different Fazoli's locations and the one in London, Kentucky blows them all away when it comes to cleanliness and how smoothly everything runs. Over the years I've gotten to know the manager, Gary Osborne, and he's genuinely one of the kindest people around who really wants his customers to have a great experience. Thank you so much for your dedication.
They didn't have Diet Coke and the breadsticks are completely different now. They're tough and hard to chew. Not coming back.
I was really happy with how quickly the management team fixed an order issue I had. It felt genuine and showed that they actually care about keeping customers satisfied. When you're too busy to cook at home, this place beats the typical fast food drive through burger chains every time. Our family loves coming here.

