About FlixBus

FlixBus began with a simple idea in Germany: to offer affordable and sustainable travel for everyone. This vision, driven by its founders in 2013, has made FlixBus a global travel company.

By focusing on smart technology and working with local bus partners, they have created a large network of routes. This model allows them to connect cities and communities, making bus travel an eco-friendly and convenient choice for millions of people around the world.

Redeeming Your FlixBus Vouchers

  1. Go to FlixBus.com to book your trip.

  2. Enter your destination, dates and number of people into the search bar on the website's main page.

  3. Once you've found the trip that works best for you, click on "Continue".

  4. On the next page, look for the "Enter Voucher" section and click the down arrow.

  5. Enter your discount code and press "Redeem" to apply it to your trip.

What To Do If Your FlixBus Voucher Isn't Working

  • Make sure you typed your FlixBus voucher correctly.

  • Ensure your order meets any requirements, like a minimum purchase amount.

  • Be sure the discount code is still valid and hasn't expired.

  • If you're still having trouble, try a different FlixBus voucher from Retail Coupons.

Combining FlixBus Coupons

When booking with FlixBus, you can only use one discount code at a time. If you enter a new one, it will replace the one you already have. So, be sure to find the best FlixBus promo code to get the biggest savings on your trip.

A FlixBus double-decker bus at a bus stop.

What Is the FlixBus Cancellation Policy?

FlixBus has a flexible cancellation policy that allows you to cancel your ticket up to 15 minutes before your trip. You will receive a refund in the form of a voucher, and the amount depends on when you cancel.

If you cancel 30 days or more before your departure, you'll get a 100% refund.

If you cancel 7 to 29 days ahead of time, you'll receive a 70% refund.

For cancellations made 2 to 6 days beforehand, you will get 40% back, and for cancellations less than 2 days before your trip, you'll get a 20% refund.

It's good to know that extras like seat reservations and extra baggage are 100% refundable, but any booking or service fees you paid are not. For trips in Türkiye, you will receive a 100% refund.

FlixBus Customer Service

You can get in touch with the FlixBus customer service team by using the live chat feature, which is located in the bottom right corner of their website.

FAQs

What is the expiration date for the FlixBus voucher?

Vouchers from a cancelled trip you initiated usually expire after one year, while vouchers from a trip that was cancelled by FlixBus typically last for three years. Promotional vouchers often have a shorter expiration date, so always check the terms.

Can I get a cash refund for my FlixBus voucher?

No, FlixBus vouchers cannot be exchanged for cash. Vouchers issued from a ticket you cancelled are non-refundable.

Can I transfer my voucher to someone else?

Yes, most vouchers are transferable. Anyone who has the voucher code can use it, so be sure to keep it secure.