How To Redeem Free People Discount Codes
1. Click the shopping bag icon when you're finished shopping, which is in the upper right corner.
2. Find the “Promo Code” section at the bottom of the “Order Summary” box. Click it, and a new box will appear.
3. Enter your Free People promo code in the box. Press the “Apply” button.
4. Press “Proceed to Checkout”, and enjoy saving at Free People.
Free People Discount Codes Isn’t Working
1. Verify that you have correctly entered your Free People discount code.
2. Ensure your order meets the minimum purchase amount or any additional requirements.
3. Make certain the discount code you selected is valid and has not yet expired.
4. If you are still having trouble, try a different Free People discount code.
Free People Return Policy
- Return unwashed, unworn, or defective items within 30 days for exchange or refund.
- After 30 days, receive a gift card instead.
- Store or boutique purchases must be returned to the original location.
Free People Shipping Policy
- Free People offers store pickup at Collection Points.
- Select “Pick Up” at checkout to view locations and hours.
- Bring “Ready for Pickup” email and photo ID to collect items.
About Free People
Free People sells apparel targeted for twenty-something women. Their first store opened in Philadelphia in the 1970s. As they expanded, they soon changed the name to Urban Outfitters and catered to a younger crowd. Then in 2001, the store returned to its original name and rebranded itself as Free People once again.
Today, their line sells in over 1,200 specialty stores worldwide and in department stores, such as Bloomingdales and Nordstrom.
How To Contact Free People Customer Support
Need order help or technical support? They also have a convenient chat feature for immediate assistance online here.
For immediate help, contact customer service at 800-309-1500 by call or text at any time.
Free People Savings Hacks
- Shop the Sale section by item type, price, or ratings.
- Watch for special sales on socks, underwear, and accessories.
- Sign up for emails for free express shipping on your first order + early access to sales and events.
- Track orders via online form or instant chat.
- Use customer service chat for quick help and sale info.
- Apply as a wholesaler to buy in bulk at discounted rates.
- Explore Care FP Edit for sustainable and vintage items.
- Check Current Promotions for sweepstakes and free merchandise opportunities.
Top Free People FAQs
1. Can I change or cancel my order after placing it?
No. Once an order is placed, changes or cancellations cannot be made.
2. Will I be refunded after my return is processed?
Yes. Refunds are issued 1–3 business days after processing, back to your original payment method.
3. Am I charged immediately when I place an order?
No. Your payment is only authorized at checkout and charged once your order ships.
