How to Redeem Frontier Promo Codes

  1. Go to the official Frontier Airlines website, flyfrontier.com, or use the mobile app.
  2. In the "Book a Flight" section, enter your origin, destination, and travel dates.
  3. Look for the "Promo Code" box below your travel details. Enter your code there and click "Search."
  4. If the code is valid, the discounted fares will automatically appear in your search results.
  5. Select your flight and complete your booking to secure the discounted price.

About Frontier

Frontier Airlines is a major American ultra-low-cost carrier headquartered in Denver, Colorado. It operates flights to over 120 destinations across the United States, the Caribbean, Mexico, and Central America.

Frontier's business model focuses on offering low base fares, with travelers paying extra for any additional services. This a la carte approach allows customers to customize their travel experience and potentially save a significant amount of money.

Ways to Save at Frontier

  • Pack Light: The easiest way to save is to avoid paying for baggage. Each passenger is allowed one free personal item that fits under the seat in front of them. Everything else, including a carry-on or checked bag, costs extra.
  • Book Add-ons in Advance: Bag fees, seat selection, and other services are cheapest when purchased online during the initial booking. These fees increase significantly at the airport.
  • Join Discount Den: For a yearly fee, this membership provides access to exclusive low fares for you and up to six people on your reservation.
  • Consider a Fare Bundle: Frontier offers bundles like "The Works" that include a carry-on bag, checked bag, seat selection, and waived change/cancellation fees for a single price. This can be more cost-effective than buying each service separately.
  • Sign up for Frontier Miles: Their loyalty program allows you to earn miles toward future flights and gives you the opportunity to earn Elite Status, which comes with perks like free bags and seat selection.
  • Get a GoWild! Pass: For the ultra-flexible traveler, the GoWild! Pass can be a game-changer. This is a subscription-based program that allows pass holders to book unlimited flights for a flat annual fee. Learn more about it here.

Frontier Airlines’ Change and Cancellation Policy

Frontier's policy is generally strict on changes and cancellations, as most tickets are non-refundable.

  • You can receive a full refund within 24 hours of booking if your flight is at least 7 days away.
  • After the 24-hour grace period, a cancellation fee of up to $99 per passenger per direction applies. The remaining value is issued as a travel credit, not a refund.
  • If Frontier cancels or significantly delays your flight (more than 3 hours for domestic flights), you are entitled to a full refund to your original form of payment, not just a travel credit, if you choose not to travel on a rebooked flight.

Contact Frontier

To reach Frontier Airlines customer service, you have several options:

  • Phone: Call 1 (801) 401-9000 for assistance.
  • WhatsApp: Text the company at 720-902-3969.
  • Live Chat: Use the live chat feature on the Frontier website, which is available 24/7 for real-time support.
  • Contact Form: Fill out a contact form on the website for email inquiries.

FAQs

1. Can I cancel my reservation?

Yes, you can cancel your reservation online or through the mobile app. To avoid losing the value of your ticket, you must cancel before your flight's scheduled departure.

2. Can I get a refund if I cancel my flight?

Frontier tickets are generally non-refundable. A full refund is typically only available if you cancel within 24 hours of booking (for flights at least 7 days away) or if Frontier cancels or significantly changes your flight and you choose not to accept the new itinerary.

3. Can I change the name on my ticket?

Yes, you can request a name change if you are keeping the same itinerary. You must chat with an agent to start the process. This is subject to a $75 name change fee per passenger. Note that this policy is for a change in the name itself (e.g., due to marriage or a legal name change) and not for changing the person traveling. For simple misspellings, you should contact customer service, and they may be able to correct it without a fee.

If you are also changing the itinerary (dates or cities), you will be subject to both the name change fee and any applicable itinerary change fees.