FruitBouquets Coupons & Promo Codes

Terrible experience from start to finish! They call the person receiving the gift before dropping it off, which totally ruins the surprise. My husband got confused when they called and told them he didn't place any order. So if you want to surprise someone, don't put their number in. Plus the order wasn't even complete - they left out the congratulations balloons. The delivery person himself was nice, but the whole logistics are broken. The surprise factor was completely killed.

This place deserves zero stars if that were possible. Their customer service is hands down the worst I've ever dealt with. I'm in the CT area and they left my package on my porch in freezing weather without any notification. The fruit was gross - the pineapple slices were super thin and slimy, and the melon had brown spots all over with barely any fruit coverage. I called to complain and they said they'd send a replacement the next day, then told me they could only deliver between 8:30 AM and 9 PM. I can't block off 12 hours for a delivery. The staff sounded completely disinterested on the phone. Total waste of money for a $59 order. I've got pictures and documented everything.

Should've looked at reviews before ordering. My delivery came late, went to the wrong spot, and wasn't what I paid for. I called customer service three times that day and got nowhere. On the third call they hung up on me. This company has serious issues and I don't trust them with anything important. Complete waste of money.

The website made it seem like I was ordering from a well-known fruit company. When I called to double-check, they said yes that's who they were. Turned out that wasn't true. What arrived was disappointing - just a few sad pieces of fruit, including brown pineapple, sitting on a bed of kale. It was tiny and nothing like the photo I selected. My friend even said there's no way I would've chosen that. After pushing back, I finally got my money back. The company I actually wanted told me this mix-up happens regularly when people contact them with complaints first.

Ordered a gift for Mother's Day with a promised delivery window of Friday through Sunday. The package never showed up. When I complained, they offered me just $15 off a future purchase. That's ridiculous!! I'm done with this company and won't be back.

They switched the address I put in the order and won't give me my money back. Their solution was to try delivering it again three days later. Even though the mistake was on their end, they refused to refund the full amount. Stay away from this place.

These people are scammers. They never sent what I ordered and kept saying they'd 'reprocess for delivery' three different times without ever explaining what went wrong. I asked to cancel and get my money back and they agreed, but then only refunded half of what I paid. When I ask why, they just ignore me.

Got a bouquet from them today and was really let down. The quality was subpar and the presentation looked rushed. I can't recommend this place at all.

I'm really upset with this experience. Every single part of their service is a joke. All day I've been getting false information from their chat support about when my order would arrive. They kept saying it would be here by 8 PM, but it was supposedly out for delivery from a nearby vendor since 1:18 PM and never made it. Then they stopped responding to me and I never got my package. This is unprofessional and I want a refund right now.

They failed to get the package to my recipient before they left for the day. For a perishable item, you'd think they'd prioritize end-of-day delivery. For what they charge, this failure is pretty inexcusable. I'm looking at other options for edible gifts going forward.

I'd give them negative stars if I could. Right after I placed my order, I realized I needed to change the delivery from a home address to a business address so my gift would arrive before work ended. I reached out right away and they told me they couldn't make changes but promised it would get there before 6 PM. I watched the tracking constantly throughout the day. For hours it said it was out for delivery, then around 5 o'clock a caution symbol popped up. I asked the live chat agent what was happening and they said the delivery driver claimed my recipient wasn't available. I knew that couldn't be right because I'd been texting with them all day. When I checked with the recipient, they showed me no missed calls from anyone. It's crazy that nobody called me as the person who placed the order. I had to hunt down information about why my delivery didn't show up. No one even tried to reach me.

What a fantastic-looking arrangement with amazing fruit that tasted fresh and delicious. Everything arrived exactly when it was supposed to. Really appreciate the great service.

The ordering process was a breeze and my gift arrived the same day they promised. I reached out to customer service to verify the delivery was happening and talked to someone who was super knowledgeable and went out of her way to help. The actual item I bought was top quality. My recipient was thrilled.

Ordering was simple and they had tons of great options. The whole process went smoothly from start to finish. My gift recipient absolutely loved what they got.

Delivery showed up right on schedule and the person I sent it to was there to receive it. I was a bit worried they might've just left it on the porch if nobody was home, but everything worked out fine. Pretty happy with how things turned out overall.