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Terrible communication from start to finish. The product doesn't match the description and fails to perform its main function even after testing it multiple times with different units. I'd strongly suggest looking elsewhere and skipping this brand altogether.

Don't spend your money here if you value good customer service. I bought two items that weren't shipped within their promised window. When I followed up about the status, they suddenly said it had already gone out, but by then I'd already moved and couldn't pick up the package. I ended up losing $140 with no real help from them. Their response to my complaint was basically that it wasn't their problem. The items also weren't marked as out of stock at checkout, though they sent an email with an expected ship date. Nearly three weeks past that date, it finally shipped, which happened to be just two days after I reached out. Suspicious timing? Be careful with this company. They're not willing to stand behind their service.

Ordered three chains in December and only got one when they arrived in late January. I've been asking them to send the other two that are supposedly backordered, but nothing happens. Nancy keeps emailing me apologies every couple weeks with no actual solution. They're still showing these items for sale on their website, so why are they still stuck in backorder status after more than two months? Really frustrated with this situation.

Really let down by this product. My son wore the hat only three times before the seam started coming apart. The workmanship just isn't there and the customer service experience was disappointing too. They said I could return it but wouldn't do an exchange, so my options were limited. I had high hopes this would be a solid item that would hold up well over time. Unfortunately, it didn't work out that way.

Outstanding customer service paired with excellent products. Mark went above and beyond to help me out, and I'm already planning to order again. Everything arrived looking fantastic and I tested the EMF blocking with a meter, works great!

A month has passed since I ordered a cap, and I still don't have it despite paying an extra $20 for overnight delivery. The company has sent zero updates about the status. They take payment for expedited shipping and then go silent. Look, I appreciate that they're trying to build quality products, but you have to think about repeat business and reputation. Reviews and referrals matter. Simply sending out emails or making quick calls with timeframes would show customers they're valued. Even just saying 'this will take a few months' gets more respect than ghosting people. It's incredibly frustrating. On top of being expensive already, the lack of any communication makes it worse. If they'd kept me in the loop with even a rough timeline, I'd have given five stars. For what they're charging per item, hiring one person to send out regular updates seems like it should be doable.

Ordered a cap over a month ago and still haven't received it, even though I paid an extra $20 for overnight shipping. There's been zero communication from the company about when this will arrive. It seems like they take the money for express delivery and then disappear. I understand running a business costs money, but customer retention and word-of-mouth reputation matter just as much. A simple email or call with an estimated delivery date, even if it's months away, would go a long way. That kind of transparency would actually earn respect. Instead, it feels like they're just collecting payment without any regard for keeping customers informed. For the premium prices they charge, having one person send updates would be worth it. I wanted to give them five stars, but the complete lack of communication ruined the whole experience. Super disappointing.

Perfect fit and the fabric quality is top notch. Really satisfied with this purchase.

Got a black t-shirt for the protection factor but fell in love with the fit, comfort, and look. Wear it way more than I anticipated I would.

Picked up a black t-shirt primarily for the protective benefits and ended up loving it so much more than expected. The fit, feel, and appearance are all great, so I wear it constantly.

Been wearing their stuff since March 2020 and I'm a total fan! I have their t-shirts, beanies, caps, underwear, and the new hoodie. Because I'm sensitive to EMF, finding clothing that actually shields me from environmental electrical energy has been incredible. The difference is noticeable, especially when I'm around lots of people. No more that uncomfortable zapping feeling! So grateful to have found Lambs!

I've been a customer since March 2020 and can't say enough good things! The t-shirts, beanies, caps, underwear, and hoodie are all fantastic. As someone sensitive to EMF, this clothing has genuinely changed my life. I can tell the difference, especially in crowded spaces where I used to feel uncomfortable. The zapping sensation is completely gone. Lambs has been a game changer for me!

The quality and design options are fantastic. I'm sleeping better every night knowing I have protection from harmful EMFs.

My kids requested the boxers for themselves and they absolutely love the material. They mentioned feeling a lot better about having their phones in their pockets. Great buy overall.

My sons really wanted these boxers and they're thrilled with them. They love the material quality and say they feel way more confident about keeping their phones in their pockets. Definitely worth the purchase.