About Huda Beauty
Huda Beauty, founded by beauty blogger and makeup artist Huda Kattan in 2013, began with her blog HUDABEAUTY.COM, created in 2010 to make the beauty world more accessible. Huda's vision was to foster a community for sharing inspiration and building confidence, leading to significant social media growth.
The brand gained momentum after launching a collection of false lashes, which led to a partnership with Sephora and a wider range of products. Today, Huda Beauty offers popular items like liquid lipsticks, vibrant eyeshadow palettes, and the #FauxFilter complexion line, focusing on innovation driven by community needs and empowering customers to express themselves.
How to Redeem Huda Beauty Promo Codes
- To shop for makeup and skincare items, browse the website and add your favorite products to your shopping bag.
- When you’re ready, go to your bag and continue to checkout.
- On the right side of the page, find "Do you have a promo code?"
- Enter your valid code in the text field.
- Click the plus sign next to it to apply the discount to your order summary.
Huda Beauty Return Policy
If you are unsatisfied with your purchase, you may return eligible items for a refund within 60 days of the delivery date. The refund amount will cover the price paid for the product, but any original shipping costs will be excluded.
Details on which items are eligible for return can be found here.
For US orders, a pre-paid return label is typically included in your package. It is highly recommended to use this label, as the brand cannot reimburse you for return shipping costs if an alternative carrier is used.
Upon receipt and verification at the warehouse, a refund is generally processed within 14 days. After processing, it may take up to an additional 14 days for the funds to appear in your issuing bank account.
Contact Huda Beauty
Email Support: The primary channel for assistance is via email at [email protected].
Online Support Form: You can submit a detailed support ticket directly through their website by visiting the Submit Request page.
Live Chat: While the brand does not offer phone support, their Live Chat feature on the website is generally the quickest way to get an initial response, often within minutes during business hours.
FAQs
1. Can I cancel my order?
While the Huda Beauty team will try their best to accommodate a cancellation request, they aim to ship orders as fast as possible. Once an order reaches a certain stage of processing in the warehouse, it cannot be canceled. If you wish to attempt a cancellation, please immediately send your Order Number and the message "Please Cancel My Order" to [email protected] to help prioritize your request.
2. Can I exchange my items?
No. Huda Beauty does not offer direct exchanges for items. If you require a different shade, product, or size, you must return the original, eligible item for a refund and then place a new, separate order for the desired item.
3. Can I make changes to my order?
No. Unfortunately, once an order is submitted to the warehouse for processing, no amendments—including changes to items, shades, or shipping addresses—are possible. This measure is in place to ensure fast and accurate fulfillment.
