Kipling Coupons & Promo Codes

Had a really frustrating situation at the Kipling outlet store in the Orlando area with their loyalty program. When I went to checkout, I let the associate know I had an account and wanted to use my points. She told me to scan the QR code at the register to redeem them. I followed her directions, scanned it, logged in, and redeemed 2000 points for a $20 coupon. I showed her the code that came up on my phone. That's when she suddenly said I couldn't use it because she was supposed to handle the redemption herself on my phone to verify it wasn't a screenshot. This was news to me and should have been mentioned before I redeemed anything. I pulled up my account history showing the exact date and time of the redemption, but she still wouldn't accept the coupon. The Kipling website actually says customers should scan the code themselves, redeem through the link, and then show the code to the associate. So I feel like I was given bad guidance and lost out on my reward.

Your delivery company needs to be replaced! My package never even made it to the pickup location even though I had the collection code. These were supposed to be gifts for the holidays. Your courier is absolutely terrible. They've also damaged another shipment I got from you because your packaging wasn't secure enough and didn't protect the products. A keychain was missing too. This whole thing has been a nightmare. I seriously don't think I'll order from you again because your courier seems incapable of getting packages there without damaging them.

Placed an order through the official Kipling site and returned an item. They never communicated anything about it, so I had to chase them down multiple times just to get an update since nothing was showing online. Eventually the refund came through, but the whole returns process was so bad that I'm not coming back to shop with them.

Like everything else these days, the quality went down but the prices went way up. I side by side compared my new Kipling bag with one I bought two years ago. This one costs nearly twice as much. The material feels cheap and thin. The strap is narrower and looks like much lower quality overall. That strap especially seems like it might give out way before the rest of the bag does. The bag looks alright, but I'm skeptical it'll hold up as long as my older one has.

Absolutely terrible experience. I got a rolling backpack from a secondhand seller that was clearly missing a piece with a broken zipper. I called Kipling three different times and they just couldn't seem to grasp that half the zipper was gone, even when I sent them pictures. Eventually I had to get a supervisor involved and they said they had no record of this person purchasing the bag, so they refused to warranty it or even send the replacement part, which is just a flap for an outer pocket. It would have been such a simple fix to send that piece. I even gave them the model numbers. This company is not worth recommending.

The wallet I received had really bad stitching that makes opening and closing it problematic. I tried calling their customer service twice but both times after about 18 minutes on hold I got a message saying they were having technical difficulties. Feels like a scam operation to me. I won't be ordering from them again.

Received something that wasn't what was described on the website. I sent it back right away but haven't gotten my refund yet. Plus they haven't even responded to any of my emails about it.

Got a bag through QVC and they shipped it really fast with great customer service overall. Unfortunately the Kipling bag itself was a huge letdown. I've owned several Kipling bags over the years and still use one that I really like, so I was shocked at how much the quality has gone downhill. The material feels stiff and uncomfortable. All the pockets are so small they're basically useless. I sent it back to QVC right away and they got it handled no problem, but I'm not going to be buying Kipling bags anymore.

We've bought Kipling bags in the past and they've always been really well made and lasted forever. Our old travel bag is pretty worn out now with wheels that don't roll right anymore so it was time for a replacement. I spotted some deals on Amazon but didn't find what I wanted, so I went directly to Kipling's website and found exactly what I needed at a great price. The delivery company had some serious issues with getting it to us, and I was pretty frustrated. I figured I should let Kipling know about the bad experience. I was honestly surprised when their customer service team actually replied to my complaint instead of just ignoring it. They even offered me a ten percent refund to make up for the trouble caused by their shipping partner. That's the kind of customer service you don't see very often.

What a rip off. I bought a bag for my sister in law's birthday. My payment got processed through a company out of Hong Kong and instead of receiving the bag I ordered, cheap sunglasses showed up. Do not do business with these people. They're complete con artists.

Absolutely thrilled with the quality and the stylish design of my new backpack. I'm using it for everyday stuff at work and school and love how it looks. Never owned a Kipling bag before but the quality at this price point is really impressive. The little fuzzy monkey charm that came with it is such a cute detail and honestly makes me smile. Would definitely tell others about it.

Really impressed with the quality and design of my new backpack. I'm really happy with it. I got it for carrying stuff back and forth to work and school and I absolutely love it. Looks really sharp too. This was my first Kipling bag ever and the quality is better than I expected for the price point. Honestly I'm even a fan of the little fuzzy monkey keychain that came with it, super cute touch. Would definitely recommend.

I own multiple Kipling products ranging from small wallets to large suitcases, mostly bought from other retailers like Amazon and Zalando. Whenever there's been a problem with those items, getting refunded or exchanged through those sites was super straightforward. I picked up a Kipling bag directly from their site last year, and it literally broke the first time I used it. I sent it in under their warranty claim and after waiting a month they shipped it back completely unrepaired. We've been going back and forth for months now on fixing this simple issue. It's incredibly inefficient. I asked for a refund and they turned me down flat.

Just received two Kipling bags. The rucksack is great and I'm satisfied with it. The other one is really disappointing though. I have tons of Kipling bags and was really let down by the fabric on this crossover bag. It feels like cheap material, something you'd expect on a budget bag, not a thirty nine pound item that was originally priced at seventy eight. The design is poorly done too. I wonder who writes the reviews on their website and how they managed to get such high ratings. I really regret not checking here first before buying. The ARTO shoulder bag is so narrow it's barely functional. Yes it has pockets but there's hardly any room. I can fit my phone and a few small things like a lipstick and keys, but that's about it. I usually carry a water bottle around and if I put that in the bag there's no space left for anything else. I bought it to replace an older similar one that I've had forever, but this is nothing like the quality of that one. Can't recommend this to anyone and honestly the reviews on their website don't seem trustworthy.

Ordered a bag back in early December and it's been over a month with no delivery. I've emailed them twice but gotten nothing back. The tracking number they gave me through the payment processor doesn't even work. This looks like a scam to me.