La Vie en Rose Coupons & Promo Codes

I'll never shop here again. A staff member took my measurements in store, so I ordered a smaller size since the fit didn't look right. The item arrived 2 sizes too big. On top of that, I had to pay for delivery AND pay again to ship it back, which cost almost as much as what I spent on the piece.

So many frustrating problems with this company. First, they use a Canada Post address lookup tool but don't actually ship via Canada Post, so folks in rural areas like Banff can't even get deliveries because of this mess. Second, they sent a shipping notification without including a tracking number. Third, I asked the chatbot for my tracking info and got told to chat with someone live, but then immediately got a message saying it's after hours even though it was only 5pm and they're open until 6pm. Fourth, I called and the representative was not helpful at all. They basically told me to have my package shipped an hour and a half away to pick it up myself. This is ridiculous for a Canadian company that refuses to ship to most Canadian addresses.

Terrible customer service here. Their website advertises a 2 for 1 deal but you only get one item. Skip shopping at this place altogether.

Awful to work with. Be careful. Their shipping practices are a mess. They shipped something to a pickup point but never informed us, just said it was delayed. Then it went back to them and they charged a fee to reship it. When we tried to work it out, their service reps were rude and dismissive. I've never felt more poorly treated by any business. Do not buy from them.

Got a bra that was marketed as 95 percent cotton online but arrived with basically no cotton content, maybe like 5 percent. I sent it back and explained the issue but they refunded only $8 and deducted the shipping charge. The item cost $25 total. It was advertised wrong. When I called about it the person wasn't helpful and didn't even examine the actual fabric. Their online descriptions are inaccurate. That was my one and only purchase from them.

Ordered a bra listed online as 95 percent cotton but when it showed up it had basically no cotton in it, maybe 5 percent if that. After I returned it explaining why, they only gave me $8 back and took out shipping costs. The bra itself was $25. The listing was misleading about the material. I called to complain but the associate wasn't helpful and she didn't even have the item to check the actual fabric. They market their stuff dishonestly on the website. This was my first and final time shopping with them.

They wouldn't ship my order, claiming it needed a signature even though it was just some discounted sleepwear. They wanted me to drive across the city for pickup. When I declined, they told me to wait for it to go back to them before getting a refund. After almost 6 weeks they sent only half my money back and kept the rest as a 'restocking charge.'

In the last 8 months I've bought at least 8 bras from here and every single one except maybe one has had wires that snapped or came right through the fabric. I wash them on gentle cycle in a mesh bag and only wear them once or twice a week. Going to the store doesn't help because they just push you to email customer service. Customer service is unhelpful though, constantly asking for pictures, then different format pictures, then asking for PDFs when they claim they can't open JPEGs. It goes on and on.

Breanna and Bailey were incredibly helpful when I got the okay from my partner to shop for new bikinis. They really helped me find styles and sizes I wanted and made sure to focus on the discounted items like I mentioned. With their assistance I managed to pick up 15 bikini sets marked down 50 percent. So grateful for both of them!

Bailey and Breanna were absolutely amazing when I came in! My partner finally gave me the green light to grab new bikinis and these two really stepped up. They pulled different styles and sizes that matched what I wanted and made sure to focus on the clearance section like I asked. With their support, I scored 15 bikini sets at 50% off! Really grateful for Breanna and Bailey.

Got really disrespected by customer service today. Both a rep and their supervisor argued with me about a $12 shipping mistake they won't fix. They insist it's my problem when the shipper is clearly at fault. Why is refusing a $12 refund more important than keeping a loyal customer around? They could easily claim it back from the shipper if they wanted. This is awful.

Had a wonderful visit at the mall location. The staff welcomed me right away and treated me so nicely without hovering over me the whole time. One employee in particular caught my attention with her two-tone blonde and brown hair. Incredibly polite and really helpful with everything. I left with 6 items total. Would definitely go back.

Visited the mall location and had an awesome experience. Every team member greeted me with such warmth without being pushy about my visit. There was one particular employee with blonde and brown hair who really stood out. She was incredibly nice and went above and beyond to help. I walked out with about 6 items that day. Definitely recommend checking it out!

My delivery experience was a nightmare. During a late June sale I grabbed five beach dresses for myself and my kids using a 25% discount on orders over $100. My total was $102.77 which seemed great until everything fell apart with shipping. The courier tried delivery on July 3rd when my husband and I were away and our daughter was at her job. We later found out they claimed to leave a delivery notice but there was nothing at the door, so it got sent back. I see $89.22 showing as a pending refund for the dresses. However, I got charged $13.55 for the missed pickup from the courier, even though they never gave me proper notice and I had no clue it was being held. In previous years they shipped through Canada Post and I never had these kinds of issues. Their switch to this new courier was a bad move with poor notification and limited options. This whole situation is really disappointing. I didn't get my dresses and only got a partial refund.

Had a terrible time with delivery. I ordered five beach dresses during a June sale, getting 25% off on a purchase over $100. My bill was $102.77 and I was thrilled until shipping went downhill. A delivery attempt happened while we were traveling and our daughter was working. The courier claimed they left notice but nothing was at our door, so the package went back to the store. I'm seeing an $89.22 credit for my refund but got charged $13.55 for the failed pickup even though I never knew it was there. The store used to work with Canada Post and I never had these problems. Switching to this new shipping company was a huge mistake with their lack of communication and limited pickup spots. Really frustrated. No dresses arrived and I got only a partial refund.