About Popsocket
PopSockets started in 2014, founded by David Barnett, a former philosophy professor. He turned a simple idea into a successful global company. PopSockets is well-known for its fun and useful phone products. They have sold over 275 million grips for phones around the world. Their product range has also grown to include phone cases, wallets, chargers, and mounts.
The company cares deeply about social responsibility. They want to make a positive difference for the planet and aim to be an "eternal positivity machine." They have achieved Climate Neutral status and do not use animal products. Their Poptivism platform and ChangeUp partnership have raised over $4 million for many non-profits.
They also have easy recycling programs and use packaging that is 99% recyclable and FSC certified. PopSockets’ commitment to ethical practices earned them a place on Fast Company’s list of the World's Most Innovative Companies in 2021.
You can explore their full collection of grips, cases, and accessories on their official Amazon store: PopSockets on Amazon.
How to Redeem Popsocket Coupons
1. Add your chosen PopSockets items, like grips, wallets, and mounts, to your shopping cart.
2. Go to the secure payment page during checkout.
3. Find the "Promo Code" or "Coupon Code" box on the summary screen.
4. Type or paste your coupon code into this box.
5. Make sure the code is correct and has no extra spaces before or after.
6. Click the "Apply" button to see your discount taken off your total.
7. Check that your savings are applied before you enter your payment details.
Popsocket Return Policy
PopSockets offers different refund timelines depending on the reason for your return. For all items, you have 60 days from the date of payment to request a refund if you simply change your mind.
If you find your product is broken or has a manufacturing defect, this refund or replacement window extends to 90 days. Items specifically marked as Final Sale or Clearance are exempt from the standard return process and are not eligible for a refund.
If your item is determined to be defective, you may not need to ship the product back unless the Customer Obsession team requests it; in this specific case, they will provide a free return label.
For non-defective returns (like a change of mind), a physical return is required for a complete refund, and you are responsible for all associated return shipping costs.
To significantly hasten the processing of your refund, which can take up to three weeks otherwise, ensure you email the tracking number for your return shipment to the customer support team. If you wish to begin a non-defective return, please use the official portal available here.
Contact Popsocket
Online Support: The fastest way to initiate contact is by submitting a request directly through their online portal.
Email Support: For defective product claims, return follow-ups, or general inquiries, you can reach out via email at: [email protected].
Operating Hours: Customer support is generally available Monday through Friday. While specific phone-line hours are not widely published, many business directories suggest hours between 6:00 AM and 9:00 PM (Mountain Time), with limited weekend availability. Check the website for the most current response times.
Direct Phone Number: Although online ticket submission is preferred, some business profiles list a general corporate number as +1 (303) 223-6922 (Note: Use this number only if other contact methods fail, as it may not be dedicated customer service).
FAQs
1. Can I cancel my order after I place it?
You have a very narrow window to cancel your purchase. During normal business hours, you have approximately 60 minutes from the moment the order is placed to contact customer support and request a cancellation.
Once this brief processing period has passed, the fulfillment process begins, and the company will no longer be able to stop your order.
2. Can I make changes to my order after I submit it?
Similar to order cancellation, the processing window is very short. Since the company prioritizes fast fulfillment, once your order is placed, you typically cannot modify items, shipping addresses, or payment methods.
It’s best to contact the Customer Obsession team immediately if you need assistance, but be prepared for your request to be impossible if the order has begun processing.
3. Can I exchange an item for a different color or product?
No, PopSockets does not offer direct product exchanges. If you purchased an item you no longer want (and it is not marked Final Sale), you must follow the return process for a full refund and then place a separate, new order for the desired item.
