ActiveForever sells mobility aids, medical devices, and health-related products for people seeking to maintain active lifestyles. This page compiles honest customer reviews and ratings for the store, helping you understand what shoppers experience when ordering from activeforever.com.
ActiveForever Reviews
1.0
3 reviews
What Shoppers Say About ActiveForever
Created with AI, based on recent reviews
ActiveForever has received exclusively one-star ratings from shoppers on RetailCoupons.com, with 3 reviews totaling a 1.0 out of 5 rating. Reviewers report serious operational and customer service failures, including refusal to process exchanges or refunds, incorrect order fulfillment that resulted in charges for undelivered items, and high return shipping costs with no resolution from support staff despite multiple contact attempts.
Beyond transactional issues, shoppers have raised a critical security concern regarding password handling. One reviewer noted receiving login credentials in plain text, indicating the company may not be using standard encryption or hashing practices to protect customer passwords. The combination of unresponsive customer service, inflexible return policies, and potential data security lapses creates significant barriers to recommendation.
Customer Reviews (3)
Sorted by: Most recentRebecca M.Sep 19, 2025
I ordered a pair of knee braces that arrived in the wrong size. When I contacted the company about exchanging them, they told me they don't offer exchanges and that I'd need to send them back and place a completely new order. I shipped the braces back and that return shipping alone cost me $100. After multiple phone calls and back and forth emails, someone from their customer service finally told me the items had been thrown away and that I wouldn't be getting any refund. I had only received these braces and had them for less than an hour before sending them back. I spent well over $1000 with this company and ended up with nothing to show for it.
Jennifer P.May 20, 2025
Honestly, one star doesn't even feel low enough for this experience. I ordered a breathing device for a family member and it was delivered to the wrong address, but they still charged my credit card for it. I called them multiple times and tried everything I could to fix the situation, but they refused to issue a refund or send a replacement unit. My advice is to shop somewhere else with a better reputation because ordering from this company just means you're paying to cover their mistakes without any real recourse.
Marcus T.Jul 4, 2023
I found the product I was looking for and placed an order by creating a new account. Shortly after, I received an email that had my login credentials displayed in plain text, including my actual password. This is really concerning because it suggests the company is keeping passwords in clear text format instead of using proper encryption or hashing methods. If their system ever gets breached, hackers would have direct access to everyone's passwords. When I tried to log back in to change my password or delete my account, the system wouldn't let me authenticate properly and just kept looping me back to the login screen with no error message.
ActiveForever Review FAQ
How is ActiveForever's rating calculated?
The rating displayed is the average of all verified customer reviews submitted to RetailCoupons.com. Currently, ActiveForever is rated 1.0 out of 5 based on 3 reviews.
What do shoppers complain about most?
The primary complaints center on customer service responsiveness and return policies. Reviewers report that the company does not offer exchanges and requires customers to pay for return shipping before placing new orders. Additionally, shoppers have experienced order fulfillment errors without adequate resolution, and at least one customer raised concerns about password security practices.
Are there any positive aspects mentioned in the reviews?
The available reviews do not highlight positive experiences. All current reviews reflect significant dissatisfaction with service delivery, refund processes, and company policies.
Do shoppers recommend ActiveForever?
Based on the current review data, shoppers have not recommended the store. All reviews are one-star ratings reflecting poor experiences.
How can I submit my own review of ActiveForever?
If you have shopped at ActiveForever, you can share your experience by submitting a review on this page. Your honest feedback helps other shoppers make informed decisions and gives retailers important insight into their performance.