Atlas Coffee Club Reviews

The Atlas+ Latte tastes like you're drinking a coconut husk. If you're totally into coconut you might enjoy it, but the coconut flavor completely drowns out any coffee taste. For someone who actually wants coffee flavor, stay away. I hated it and asked them to honor their advertised 30 day money back guarantee, but they said I'd have to pay shipping to return it. Their support person told me the fine print doesn't actually promise what they advertise. Be careful because their support is really bad and this product is basically just coconut powder with no actual coffee flavor.

Really unhappy with my Atlas Coffee Club purchase of their Superblend. It's honestly one of the worst coffees I've ever had. When I wanted my money back, they hid behind their terms and made me pay to ship it back myself. Plus they have super strict rules about how you package it and you only have seven days from their email to return it. For someone trying the brand for the first time, that's an incredibly tight deadline and way too unfriendly. If the coffee doesn't work out for you, be ready to spend even more money and deal with hassle just to get a refund.

They reached out to me as a travel content creator offering a special promo code for my audience as part of their affiliate program. I'd earn commission when people used my link to sign up. Turns out their affiliate program is probably bogus. After months of trying to get their attention, sending multiple emails with zero response, and no way to access my dashboard, I've given up. Want to warn others not to waste your time with their affiliate setup because you'll likely never see any money from them.

Ordered their coffee and immediately emailed customer service asking to add more to my order so I wouldn't pay double shipping. They weren't working that weekend. By Monday when they replied, they claimed my original order had already shipped, which seems unlikely. I cancelled right then. When my package arrived anyway, I loaded up my espresso machine and expected something amazing based on all the talk. I was disappointed and relieved I'd already cancelled. I've been buying from Thrive Farmers for years and they do it right, so that's where my loyalty is now.

The beans vary in quality depending on where they're sourced from, but that's not the main issue. It's the constant delays that make this not worth staying with. They always seem to have a reason for why things are late. I ended up cancelling my subscription.

The delivery service is really disappointing and the ongoing delays forced me to finally cancel. I was okay with the subscription at first, but lately the coffee keeps arriving way too late. A subscription is supposed to be dependable, and it just hasn't been for me. I've reached out multiple times to complain. Their answer is always that it's the carrier's fault and they act like they have no responsibility. That's not acceptable. They pick their shipping partner, so if USPS keeps messing up, they need to switch. Meanwhile I'm stuck buying mediocre stuff from the grocery store or Starbucks while I wait. Other people have told me the same story about these kinds of delays. Until they take control of this and find a better shipper, I can't suggest them. I got tired of the runaround and switched to a more reliable service.

Got my order fine, but then I tried to cancel my subscription multiple times and they just ignored my emails. Their FAQ supposedly tells you where to cancel, but the link doesn't actually work. Looks like they deliberately made it difficult to unsubscribe. There's a pause option available, but canceling completely seems impossible. Super frustrating.

I'm done with subscription boxes after what happened with the tea subscription from Atlas. Money got tight and I had to cancel, but they charged me anyway. When I tried to tell them to stop, I got a weird email saying I needed to update my payment method. How does that make sense if they just charged me? I never asked for the subscription to continue. Now they're saying the payment never went through so they won't send the box. So basically I got charged for something I don't want and can't afford, and now I won't even receive it? This happened right when my finances were already stretched thin, and I can't afford to lose that money on something I'm not even getting. Their support has basically ghosted me except for that one email.

Got a 12 month subscription for my wife and right away things went wrong. The first delivery showed up almost a week late with some story about their warehouse being overloaded. Then the second package was late too. They blamed it on a truck fire that destroyed some inventory. I checked and both shipments were stuck in a Texas facility for days after the label was created. I cancelled because constantly making excuses to new customers is not how you build loyalty. If they can't keep up with current orders, why take on more?

Been trying this coffee subscription for a couple months now and things are looking good so far. The beans they've been sending out are solid. I really appreciate that I can take a month off whenever I need to without getting penalized. My only complaint is the pricing feels steep for just 12 ounces. At that rate, I'm not totally sure I'll stick with it long term.