Beyond Yoga offers activewear and yoga-inspired apparel designed for fitness and lifestyle wear. This page aggregates customer ratings and reviews from shoppers who have purchased from beyondyoga.com, helping you make an informed decision about the brand's products and service.
Beyond Yoga Reviews
What Shoppers Say About Beyond Yoga
Beyond Yoga has earned an extremely low rating of 1.4 out of 5 from 17 shoppers, with the vast majority expressing serious dissatisfaction. The most consistent complaint centers on customer service accessibility and responsiveness: the company offers only email support with no phone line, and shoppers report delayed or non-existent responses to inquiries. Additionally, multiple reviewers describe orders that never arrived or showed delivery status discrepancies, with tracking numbers that do not exist in carrier systems. Shoppers also note that promised delivery windows (typically 3-5 business days) are frequently missed, and the company appears unwilling to issue refunds or resend items for failed deliveries.
On the rare positive side, a small number of shoppers appreciate the quality and style of the apparel itself, with some satisfied with tops and other items purchased. However, recent reviews also indicate that Beyond Yoga may be reducing material quality at maintained price points, such as switching from premium zippers to cheaper alternatives on puffer jackets priced at $200. These product concerns, combined with the pervasive customer service failures, make the overall shopping experience at Beyond Yoga highly problematic for most reviewers.
Customer Reviews (17)
Sorted by: Most recentThis company offers decent products but terrible customer service. It's like going to a great doctor whose front desk staff is completely incompetent. You lose customers when dealing with problems is this much of a hassle. When something goes wrong there's nobody available to help, so why would anyone keep buying from you if you make customers feel unimportant?
Awful customer service and the quality of their clothes has gotten noticeably worse. They're clearly more focused on making money than keeping customers happy. Acting like this is only going to hurt their business long term since people are fed up. Time to step up your game!
Can't get responses to emails and there's no phone line to call about problems with your order. Really disappointing that this company hasn't improved their customer support situation. It's crazy that a business this size only offers email contact. They should add a chat feature or at minimum a phone number for customers.
Really disappointing customer experience overall. I'd been shopping with them for a couple years, but my last order went wrong when they charged my card three times instead of once. I asked right away for the extra charges to be refunded. Had to wait for all three shipments to show up, then buy and print return labels myself and send them back through the mail, which was a huge pain. Eventually got two refunds back but never heard back about the third one. Tried emailing customer service multiple times with no response. They don't take accountability for their system errors or the trouble they caused me. The items are nice but the service isn't worth what you're paying. Done shopping there.
Bought a $110 sweater and washed it in cold water with low heat drying. It shrunk down like two or three sizes smaller. The sleeves came up about 6 inches and the body shortened just as much. Posted a review on their website and they wouldn't publish it. Emailed them asking why and never got a reply. Used to think they were decent but I'm done with them now. Won't be buying again and I'm telling others to skip them too.
My leggings from two years back still hold up wonderfully, but I ordered another pair three months ago and they're nowhere near the same quality. The first pair showed up with rips in it, and the replacement started pilling within weeks. Found a hole in them after just three months of normal wear.
Beyond Yoga saved me! Finding clothes that actually fit my body shape has always been a struggle since I'm narrower on top and wider below without being curvy. Everything always looked awkward until I found this brand. Now I can wear things that are both stylish and comfy, which honestly feels life-changing. Really grateful for these options!
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