Biggmans offers men's and big and tall clothing including polo sets, shorts, sweatshirts, and coordinated outfits. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from the retailer, including product quality, pricing, shipping speed, and customer service.
Biggmans Reviews
3.1
15 reviews
What Shoppers Say About Biggmans
Created with AI, based on recent reviews
Biggmans shoppers are sharply divided in their experiences. Those satisfied with the store praise the quality of clothing, excellent fit, competitive pricing, and ease of navigation on the website. Repeat customers consistently highlight that the outfits receive compliments and that prices beat competitors. However, a significant portion of reviewers report severe shipping delays spanning weeks beyond the promised twelve-day delivery window. Customers describe frustration with unresponsive customer service when following up on delayed orders, lack of tracking information, and difficulty obtaining refunds for items that never arrived.
The core issue for negative reviewers centers on fulfillment reliability rather than product quality. Multiple shoppers report orders taking over a month to arrive (or not arriving at all) despite stated twelve-day timelines, with some experiencing this pattern repeatedly. While some customers receive responsive service, others report that support staff dismiss complaints and offer only vague requests to wait longer without resolution or transparency.
Customer Reviews (15)
Sorted by: Most recentBrandon C.Sep 12, 2025
The website was easy to get around and searching for items is simple. It might help if you made picking pants sizes easier when looking at full sets, and maybe included a pants sizing guide. Appreciate it.
David N.Sep 10, 2025
I'm a repeat customer here and I really love what you have to offer. People always compliment my outfits. The quality is excellent and everything fits perfectly. Thanks so much.
Rachel F.Sep 8, 2025
I'd give zero stars if possible. I ordered on the twenty ninth of July and it's now September ninth. This was supposed to take twelve days. The only emails I get back say to hang tight another week. This isn't even the first time this happened. There's no tracking info letting me know if anything is actually coming, and the insurance I paid for won't help since I can't get an invoice. My account keeps saying my email isn't correct either.
Patricia M.Aug 22, 2025
The company used to be reliable, but things have really changed lately. They told me my order would come in twelve business days. It's now been thirty two days and when I complained, they acted like it wasn't a problem and just said wait another eight more days. This isn't the place to order from if you need your stuff within a month.
Catherine B.Aug 18, 2025
I bought an outfit for my son's birthday gift before his London trip in July. It was a short sleeve polo set in size extra large for forty dollars plus tax. The item never arrived at my house. I reached out multiple times asking about the order and requesting my money back, but nobody got back to me and no refund came through. I had to contact PayPal about it, and they told me to go back to the company, who still didn't respond or send anything. This place is absolutely unacceptable. My son had to leave for his trip without his birthday present. I would never recommend ordering from here.
Michael V.Aug 12, 2025
Just made another purchase here and grabbed some shorts and a sweatshirt. The prices were amazing like they always are. I shop here regularly and the prices keep beating everywhere else, plus the customer service is always solid. Really happy with Biggman's all the way from California.
Tommy S.Aug 11, 2025
The items I received didn't match the quality I was expecting given the price I paid.
Sarah K.Aug 6, 2025
This place has an amazing variety of clothing options and keeps adding fresh designs all the time. The pieces I got are some of the best looking ones I've found anywhere, and they fit me great. Plus with the coupons available, you really get a good deal on your purchase. Really happy with my experience here.
Biggmans Review FAQ
What is Biggmans' average rating?
Biggmans is rated 3.1 out of 5 based on 15 customer reviews on RetailCoupons.com. The ratings show a polarized pattern: 47 percent give five stars and 40 percent give one star, suggesting highly variable customer experiences depending largely on order fulfillment.
What do customers praise most about Biggmans?
Satisfied customers consistently praise the quality and fit of the clothing, competitive pricing compared to other retailers, and an easy-to-navigate website. Repeat customers note that outfits receive compliments and that Biggmans' prices consistently beat competitors.
What are the main complaints about Biggmans?
The primary complaint is shipping delays. Multiple reviewers report orders taking over 30 days to arrive despite a stated twelve-day delivery window. Customers also report difficulty reaching customer service, unresponsive support staff, and challenges obtaining refunds for orders that never arrived or contain missing items.
Do customers recommend shopping at Biggmans?
Recommendations depend on priorities. Five-star reviewers recommend Biggmans for quality and price and state they shop regularly. However, those who experienced shipping delays strongly advise against ordering if you need items within a specific timeframe or have time-sensitive needs.
How can I write a review of Biggmans on RetailCoupons.com?
You can share your Biggmans experience by submitting a review on RetailCoupons.com. Include details about product quality, fit, pricing, website experience, shipping speed, and customer service to help other shoppers make informed decisions. Honest feedback about both strengths and weaknesses is most helpful.