Bodi is a fitness platform offering workout programs and nutrition guides. This page aggregates shoppers' ratings and reviews to help you understand what customers say about service quality, billing practices, and the fitness content itself.
Bodi Reviews
1.4
18 reviews
What Shoppers Say About Bodi
Created with AI, based on recent reviews
Bodi offers fitness content including workout programs and nutrition guides, and shoppers who actively use the platform report solid workout quality and straightforward account management. However, the store is rated 1.4 out of 5 by 18 shoppers, and the overwhelming majority of reviews cite serious problems. The most common complaint involves automatic subscription renewal: customers report being charged for the following year without clear notification, with some claiming reminder emails end up in spam or are easy to miss when renewal is a year away. Disputes over refund eligibility and billing disputes appear difficult to resolve.
Additional frustrations center on customer service accessibility. Shoppers report that Bodi offers only text-based support available Monday through Friday, 4am to 7pm Pacific time, with no phone line to reach a human representative. The chat function is described as bot-based only. A small number of long-time users praise the workout content itself, but they represent a minority. Some reviewers also note that cycling content has diminished significantly after recent business model changes.
Customer Reviews (18)
Sorted by: Most recentTammy V.May 16, 2025
Watch out before you buy! They hook you with a cheap introductory price and then auto-renew you at double the cost and flat out refuse to give your money back when you cancel. These people are basically stealing from you, and there's plenty of similar quality fitness content on YouTube for free. I wish I could leave fewer stars.
Michelle T.Apr 25, 2025
This used to be a solid company - I was really into their programs back when they were Beachbody and bought Shakeology all the time. Then they switched to streaming and here's where the problem started: it auto-renewed with zero notification. I caught it before the charge even went through and called to stop it, but they flat out refused to refund me like basically every other company would. When I pushed back, they just sent me a link to file some exception request that didn't even work. This is pure theft - they're stealing from people through auto-renewal and making it impossible to actually talk to someone about it. It's a real shame because I liked some of their stuff, but I'm done. They've deliberately made it hard to cancel subscriptions and they've turned into a company that only wins by ripping people off. This isn't a legitimate business anymore, it's a scam operation. The trainers should be embarrassed for being part of this.
Karen S.Apr 7, 2025
Signed up years ago when the company was still called Beachbody and haven't been able to successfully cancel since I stopped using it. This company is like a parasite - completely impossible to get rid of.
Nicole P.Nov 1, 2024
I purchased a Bodi bike along with a membership. Two weeks in, they just canceled my order with absolutely zero explanation. I called to find out what happened and they told me they don't deliver to my area. That's ridiculous business practice. Peloton has no problem delivering here. This is unacceptable, Bodi.
Jennifer M.Oct 17, 2024
This company's automatic renewal system is absolutely unacceptable. They don't give you any real warning before charging your bank account for another year, which is terrible practice. When I called to cancel on the same day my account was charged, I was told I'd missed the 30-day window for refunds and would need to submit a form to even be considered for one. The rep actually asked if I'd checked my spam folder for their renewal notification - I shouldn't have to dig through junk mail to find important billing alerts. Here's where it gets really sketchy: the cancellation confirmation came to my regular inbox, but the refund request form went straight to spam. That's not a coincidence, that's intentional. If cancellation notices can reach my main inbox, then refund information should too. This is shady business at its finest and I need my money back right now.
Marcus T.Sep 12, 2024
This company operates like a scam with their auto-renewal charges. They never tell you upfront that you'll automatically renew. I saw the charge hit and called them about it, but they point-blank refused to refund it. I haven't even used their service once. Terrible company with even worse customer service. I've filed a complaint with the Better Business Bureau and I'm posting about this experience everywhere I can.
Douglas M.Aug 1, 2024
Total rip-off. I canceled the same day my subscription renewed - the actual same day. Of course that's apparently too late according to their refund rules. The rep on the phone just kept parroting the company line and said my only option was to submit a policy exception form. I requested a supervisor and they kept saying there was absolutely no way to transfer my call. It's pretty sad that this is considered acceptable business these days. I was loyal to this company for years and I will never buy from them again.
Steven G.Aug 1, 2024
What a total scam. My subscription renewed and I called to cancel literally that same day. Apparently that puts me outside their refund window. The customer service person just kept repeating company policy and mentioned something about a policy exception form. When I asked for a supervisor, they kept saying there was absolutely no way to transfer my call. This is what passes for business practices now and it's shameful. I've been a customer for years and I'm completely done with them. I won't be buying anything from this company ever again.
Bodi Review FAQ
How is Bodi's rating calculated?
Bodi is rated 1.4 out of 5 based on 18 customer reviews on RetailCoupons.com. The rating reflects the average of all submitted reviews.
What do shoppers praise about Bodi?
Customers who actively use Bodi's platform praise the quality and variety of workout programs and nutrition guides. Some long-time users report achieving good fitness results and note that managing subscriptions (pausing or canceling) is straightforward when initiated by the customer.
What are the main complaints about Bodi?
The most frequent complaints involve automatic subscription renewal without sufficiently clear notification, resulting in unexpected charges for renewal years. Customers also report difficulty reaching customer service, citing the lack of a phone line and limited text-based support hours (Monday through Friday, 4am to 7pm Pacific). Several reviewers describe disputes over refund eligibility and billing issues.
How accessible is Bodi's customer service?
Bodi offers text-based customer support only, available Monday through Friday from 4am to 7pm Pacific time. There is no phone number to reach a human representative, and the chat system is described as bot-based. Shoppers report that these limited hours and single support channel create difficulties, particularly for those who cannot text while driving or who need help outside business hours.
Would shoppers recommend Bodi?
Most reviewers do not recommend Bodi, citing billing and customer service issues as dealbreakers despite acknowledging the quality of the workout content. A small number of long-time users who have not experienced billing problems do recommend the platform for its fitness programming.