Bras N Things is a lingerie retailer offering bras, undergarments, and related apparel through physical store locations and online ordering. This page aggregates customer ratings and reviews from RetailCoupons.com shoppers to help you understand what to expect from the brand before making a purchase decision.
Bras N Things Reviews
3.1
14 reviews
What Shoppers Say About Bras N Things
Created with AI, based on recent reviews
Bras N Things has a deeply polarized customer base. Shoppers who visit physical store locations consistently praise the attentive, personalized service from staff members like Jane and Valentina, who take time to understand customer needs without being pushy. These in-store experiences result in high satisfaction ratings and positive word-of-mouth about the clean, well-organized store environment.
Online orders and customer service interactions tell a different story. Multiple reviewers report serious issues including incorrect shipment sizes with unresponsive email support, partial shipments of matching sets marked as final sale with no recourse, defective products that fell apart quickly, and lengthy resolution processes where customers get passed between five or more support representatives without resolution. These problems have led to significant frustration and the perception that the company does not stand behind its products or take customer concerns seriously.
Customer Reviews (14)
Sorted by: Most recentAmanda R.Mar 2, 2025
The staff at the store I visited was unwelcoming and unfriendly. I won't be going back to any of their locations. I walked in and the sales person seemed annoyed about helping me and was standoffish the whole time. Things just got worse from there. I'd skip this place if you value good service - the attitude problem is real.
Michelle D.Jan 26, 2025
Never got my order and customer service was no help whatsoever. I've reached out multiple times but they keep auto-closing my case without fixing anything. The only thing they told me was that the postal service had some tracking hiccup. It's been three weeks and my package still hasn't shown up, with no way for me to trace it. They marked it delivered anyway, so getting a refund seems impossible now.
Victoria W.Sep 25, 2024
I'm absolutely shocked and furious with how I was treated in the store today. Do not go there. I was on my phone and a manager actually yelled at me to get off it. Since when is that any of their concern? People are dealing with enough already without someone being rude and judgmental about things that have nothing to do with them. They're happy to take your money but treat you like garbage. I'll never come back. The disrespect I got from that staff member was unnecessary and hurtful.
Michelle T.Sep 21, 2023
This is my go-to lingerie brand and I'm obsessed. The pieces are super comfy and fit like a dream. The design is modern and sleek, plus there are so many styles to pick from. Whenever I put on anything from this brand, I feel confident and attractive. I'd recommend it to all my friends.
Bras N Things Review FAQ
What is Bras N Things rated on RetailCoupons.com?
Bras N Things is rated 3.1 out of 5 by 14 shoppers on RetailCoupons.com. Ratings are heavily split, with roughly equal numbers of five-star and one-star reviews, indicating very different experiences depending on how customers shop with the brand.
Do shoppers recommend shopping in Bras N Things stores?
Yes, shoppers who visit physical Bras N Things locations consistently give five-star ratings and highlight positive experiences with knowledgeable staff who provide personalized fitting assistance. In-store visits appear to be the most reliable way to have a satisfactory shopping experience.
What are the main complaints about Bras N Things?
The primary complaints center on online ordering and customer service. Reviewers report receiving incorrect sizes, unresponsive email support, partial shipments of sets, defective products that tear or fall apart, and difficulty obtaining refunds or exchanges, especially when items are marked as final sale.
How are Bras N Things ratings calculated on RetailCoupons.com?
The store's overall rating is the average of all individual customer ratings submitted. Each shopper rates their experience on a scale of 1 to 5 stars. The current distribution shows 50 percent five-star ratings and 43 percent one-star ratings, with minimal middle-range scores.
How can I leave a review for Bras N Things on RetailCoupons.com?
If you have made a purchase from Bras N Things, you can submit a review on RetailCoupons.com detailing your experience. Your honest feedback helps other shoppers make informed decisions and provides the retailer with constructive input on their service.