Cheap Joe's Art Stuff sells affordable art supplies, including paints, brushes, and specialty art materials, with a focus on value-priced house brands. This page shows what shoppers report about their experience ordering from the store, from product quality to shipping and customer service.
Cheap Joe’s Art Stuff Reviews
3.0
6 reviews
What Shoppers Say About Cheap Joe’s Art Stuff
Created with AI, based on recent reviews
Cheap Joe's Art Stuff generates extremely polarized reactions from shoppers, with ratings split evenly between one and five stars. Satisfied customers praise the store's affordable prices, quality house brand products (particularly American Journey watercolors and oils), fast shipping, responsive customer service, and reasonable free shipping threshold at $69. These shoppers report positive experiences with product quality and company engagement. Dissatisfied customers report significant fulfillment problems, including partial shipments with missing items, long wait times (up to one month), unresponsive support, and orders that reportedly vanish without resolution. Several reviewers express distrust about payment processing and inventory management, with one customer noting the removal of their negative review from the store website.
The stark divide between positive and negative experiences suggests potential inconsistency in order fulfillment and customer service operations. While the store offers competitive pricing and quality merchandise that appeals to art enthusiasts, prospective buyers should be aware of documented shipping delays and concerns about customer support responsiveness when issues arise.
Customer Reviews (6)
Sorted by: Most recentMonica L.Apr 29, 2025
Ordered three brushes and waited a full month to get a partial shipment with only two items. When I contacted their support team about the missing brush, the representative was hostile and told me I needed to be more patient. Then they emailed saying that item was actually out of stock. This whole experience has made me take my business elsewhere. Would strongly recommend finding another supplier.
Rachel M.Feb 21, 2024
This is exactly what I'm looking for: affordable prices, quick shipping, quality merchandise, and straightforward ordering. I'm completely satisfied with what I'm getting out of my purchases.
Jamie R.Nov 28, 2023
Warning to shoppers. This place takes your payment and then your order just vanishes into thin air. It's really a terrible situation. The original owner has passed on, and it seems like the current staff is taking advantage of loyal customers. If you work there, understand that actions have consequences down the line. What goes around comes around, and customer service matters.
Angela K.Aug 26, 2023
This is a fantastic independent art shop! Their house brand American Journey watercolors and oils are exceptional and offer real value for the money. The color selection and quality are genuinely impressive. I tested their Cerulean Blue Hue in oil and it was incredibly smooth and rich when applied to canvas paper, no additives needed. Their brushes are fantastic too, honestly better than other premium brands I've tried. I haven't had any ordering problems whatsoever. Since I rarely need help, I can't comment on customer service, but the ordering process itself is seamless. I really value that they're one of the rare art retailers who maintains their own principles and doesn't follow every trend. As someone with traditional values, it matters to me where I spend my money, and this company aligns with what I believe in.
Marcus T.May 13, 2023
I've placed multiple orders here and consistently impressed with how well this company operates. They respond to questions right away and genuinely engage with customer feedback, even when they don't have to. Shipping is fast every time, and the free shipping threshold at $69 is reasonable. Would definitely order more frequently if they lowered that amount, but I appreciate having that option available.
Cheap Joe’s Art Stuff Review FAQ
What is Cheap Joe's Art Stuff rated by shoppers?
Cheap Joe's Art Stuff is rated 3.0 out of 5 based on 6 recent customer reviews on RetailCoupons.com. The ratings are highly polarized, with half of reviewers giving five stars and half giving one star.
What do shoppers praise about this store?
Customers consistently highlight affordable prices, quality house brand products (especially American Journey watercolors and oils), fast shipping, responsive customer service, and a reasonable free shipping threshold. Several reviewers note they have placed multiple orders and remain satisfied with the company's operations.
What are the main complaints about Cheap Joe's Art Stuff?
The primary complaints involve order fulfillment problems: partial shipments with missing items, extended wait times (up to one month), and unresponsive support when issues are reported. Some customers describe unhelpful or hostile interactions when contacting the store about problems. A few reviewers also express concerns about payment processing and post removal of negative reviews.
Would shoppers recommend Cheap Joe's Art Stuff?
Five-star reviewers explicitly recommend the store and indicate they plan to order again. One-star reviewers state they have taken their business elsewhere and warn against shopping there. Satisfaction appears heavily dependent on whether orders are fulfilled completely and on time.
How can I write a review of Cheap Joe's Art Stuff?
You can share your experience with Cheap Joe's Art Stuff on RetailCoupons.com by submitting a review. Include details about product quality, shipping speed, customer service interactions, and overall satisfaction to help other shoppers make informed decisions.