Checks Unlimited offers personal and business checks online. This page aggregates verified customer reviews to help you understand what shoppers experience when ordering from the company, including delivery times, print quality, customization options, and customer service responsiveness.
Checks Unlimited Reviews
What Shoppers Say About Checks Unlimited
Checks Unlimited has received overwhelmingly negative feedback from shoppers, with 1.2 out of 5 by 20 reviewers. The primary complaints center on severe fulfillment and customer service failures: orders taking 30+ days to arrive without tracking transparency, checks arriving with incorrect routing numbers, unresponsive or hostile customer service representatives, and payment processing issues. Shoppers also report that customization options advertised on the website (such as controlling what information prints on checks) do not function as described unless customers jump through additional steps like faxing financial documents. One reviewer noted fraudulent check cashing attempts after their order went missing.
While some shoppers mention that Checks Unlimited's pricing is competitive, this advantage is completely overshadowed by operational problems and the company's apparent inability or unwillingness to resolve customer issues. Reviewers describe phone lines that go unanswered, representatives who disappear mid-call, and a lack of accountability when errors occur. The consistent theme across reviews is that the company prioritizes neither timely delivery nor customer support, making the lower price point a poor value proposition when orders fail to arrive, contain errors, or are used fraudulently.
Customer Reviews (20)
Sorted by: Most recentI specifically didn't want my street number printed on the checks. I chose this company after finding information suggesting they let you control what appears on your checks. Turns out that's not how their website works unless you fax in your financial documents. I faxed everything they asked for and even spoke with a representative who assured me my full address would not be included. After waiting several weeks, the checks came with my complete address. I could've ordered somewhere cheaper and faster. They completely wasted my time. I will not use them again and cannot recommend this company.
My checks never made it to me, and someone attempted to cash multiple ones fraudulently. When I contacted customer service asking when they were delivered, the rep became hostile and angry. They claimed they had no idea and insisted it was my fault for not getting a tracking number. Completely unacceptable.
Ordered with their expedited shipping option and got a tracking number that's basically useless. Can't get any meaningful status updates on the site. Phone lines go unanswered. I specifically paid for faster service because I needed these checks in just a few days. This is what I'd call non-existent customer service, and honestly they don't seem to care at all. They've posted something about production delays but that wasn't visible when I ordered. Got my confirmation in the third week of the month and still nothing. Sent them an email too, which they completely ignored. My advice to anyone looking for checks: stay far away from this company. Their service is terrible and they don't deserve anybody's business.
Placed my order almost thirty days ago and I'm still waiting. Called them today and found out my checks haven't even been printed yet. This is taking way longer than it should. Yes, the pricing was reasonable, but the whole shipping and fulfillment process has been a disaster. They mentioned having a major assembly line issue that's causing delays, but when I asked for an actual delivery date, all they could say was I'd get them 'soon' without anything concrete.
When the checks arrived, the routing number was completely wrong. I called to report it and was told their automated system had altered it somehow. They put me on hold for over fifteen minutes and then never came back. These checks are unusable because of their error. I won't be using them again and want a refund since they're responsible for the mistake.
This company clearly has no interest in retaining customers. I went with them because their prices beat the competition. Paid during checkout and my bank flagged it as suspicious activity. I contacted my bank, got it cleared, tried again and it was rejected a second time. When the payment succeeded on the third attempt, I called to explain the situation and offer solutions like sending the checks back. Their response was dismissive and impersonal. They barely acknowledged anything I said beyond calling it an inconvenience. Never even used my name in their reply, just wrote Dear Customer. It felt like I was a number, not a person they actually wanted as a client. That's not customer service, that's just cold business.
Absolutely terrible experience from start to finish! If you're thinking about ordering checks, proceed with extreme caution. Most check retailers funnel orders through this same company, and it's a nightmare. I had a reorder form they provided, but their system wouldn't even recognize it. After waiting on hold for nearly 45 minutes, they just hung up on me. I tried switching to another vendor, but discovered it's basically the same outfit. Placed an order back in late September and paid extra for trackable shipping with an estimated 8-11 business delivery window. It's now late October and my checks still haven't arrived. The tracking number they gave me doesn't work. When I finally reached someone, they blamed UPS even though my package was supposed to come USPS. I demanded they reimburse the tracking fee I paid. Instead of a real refund, they slapped a worthless credit into their system that I'd never use. The company has access to your credit card information, routing numbers, and bank account details. That's deeply concerning given how they operate. I wouldn't trust them with anything.
Ordered at the end of September and called almost a month later to check on delivery. The customer service representative gave me runaround answers without any real information. They didn't have a tracking number available. The tracking number on their website didn't work. They couldn't even tell me whether shipment was via USPS or UPS, and said I'd need to wait several more days for an actual tracking number while allowing an extra month for delivery. This was a complete circus. After speaking with a supervisor, I still walked away without solid answers. The initial representatives were dismissive and condescending. I've ordered from them previously without issues, but this experience is awful. I'd seriously consider other options before using them again.
I was comparing various check printing companies and this one struck me as having a nearly identical setup to a sketchy operation called Bradford Exchange. When I checked their contact page, all they list is a mailbox address and a post office box in Philadelphia. That's a mailbox rental place, the kind you find at shipping stores. What kind of legitimate check printer can't provide an actual physical office location? Where are these checks actually being made, and how many people handle your banking details? After researching multiple vendors, way too many seem questionable. Do your homework and review the entire website before handing over your bank information.
Received checks I never ordered. They were completely fraudulent but appeared legitimate with a real business name on them. However, they had my address, along with my accurate bank routing and account numbers. I contacted the actual business name printed on the checks and they confirmed they were fake. This is a serious security breach. Be very cautious.
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