Churchsource sells religious and church-related books and materials through its online store at churchsource.com. This page aggregates shopper reviews and ratings to help you understand what customers experience when ordering from the company, including feedback on product quality, shipping reliability, and customer service.
Churchsource Reviews
1.7
11 reviews
What Shoppers Say About Churchsource
Created with AI, based on recent reviews
Churchsource receives overwhelmingly negative feedback, with 11 shoppers rating it 1.7 out of 5. The dominant complaint centers on shipping and delivery failures: multiple reviewers report orders that never arrived, packages returned without explanation, and severe delays extending weeks beyond expected delivery windows. Customer service emerges as a critical pain point, with shoppers describing it as unresponsive, difficult to reach, and unwilling to provide tracking information or process refunds promptly. Several reviewers waited months for refunds on lost or undelivered orders.
A small number of shoppers report positive experiences, noting that items arrived in good condition and the ordering process itself functioned smoothly when shipments did go through. However, these isolated positive reviews are vastly outnumbered by complaints about non-delivery, refund delays, and lack of communication. The severe operational issues with fulfillment and customer support appear to be the primary drivers of the low overall rating.
Customer Reviews (11)
Sorted by: Most recentMarcus P.Aug 26, 2021
I needed a textbook for my class in August and was told it would be there in about a week. Turns out the book wasn't in stock and won't make it in time. Now I'm stuck without what I need for my coursework. When I tried asking them to cancel before it shipped, they refused and said I'd have to cover return shipping once it finally arrives.
Churchsource Review FAQ
What is Churchsource's overall rating on RetailCoupons.com?
Churchsource is rated 1.7 out of 5 based on 11 customer reviews. The rating reflects significant issues with order delivery and customer service responsiveness.
What do shoppers praise about Churchsource?
The few positive reviews mention that products arrive in good condition when they do ship successfully, and that the initial ordering process is straightforward. Some shoppers also appreciate that shipping, while slower than major retailers like Amazon, is still functional when orders actually arrive.
What are the most common complaints about Churchsource?
Shoppers consistently report non-delivery of orders, packages returned without explanation, and extended shipping delays lasting weeks or months. The second major complaint involves unresponsive customer service: customers describe difficulty reaching support, lack of communication about shipment status, and severely delayed refund processing, with some still waiting months after filing requests.
Do shoppers recommend ordering from Churchsource?
The vast majority of reviews explicitly warn against ordering from Churchsource. Even reviewers who eventually received their items note that the negative reviews almost deterred them from trying the company. Multiple shoppers specifically state they would not recommend the store and have reported complaints to the Better Business Bureau.
How can I write a review of Churchsource on RetailCoupons.com?
If you have ordered from Churchsource, you can submit your own review on this page to share your experience with other shoppers. Your feedback about delivery, product quality, pricing, and customer service helps the community make informed decisions.