Drake Waterfowl Systems sells waterfowl hunting clothing and gear through its website. This page shows what shoppers on RetailCoupons.com say about their experience ordering from drakewaterfowl.com, including ratings, reviews, and answers to common questions.
Drake Waterfowl Systems Reviews
What Shoppers Say About Drake Waterfowl Systems
Drake Waterfowl Systems receives consistently negative feedback from shoppers, with all reviews rating the store at one star. The primary complaints center on shipping and inventory issues: customers report long delays before receiving tracking numbers, orders that never arrive, and inventory problems where items listed as in stock are later revealed to be unavailable. One shopper received defective clothing, and another had an order cancelled after initially receiving a confirmation. Communication appears to be a secondary issue, with customers reporting unresponsiveness from customer service after initial contact.
No positive aspects of the shopping experience are mentioned in the available reviews. Shoppers explicitly advise others to avoid ordering from Drake Waterfowl Systems, citing the combination of unreliable fulfillment, unmet delivery promises, and poor customer service follow-up. The lack of any higher ratings or positive comments suggests significant operational or service problems that have affected multiple customers.
Customer Reviews (3)
Sorted by: Most recentTheir products either never arrive or take forever to even get a tracking number from the warehouse. The clothes I received were defective and useless. Not worth your time or money.
Avoid ordering jackets through their website. I placed an order and received a confirmation saying it was in stock at the warehouse. They promised to send tracking details once the item shipped. But after a couple days, I got notified that they didn't have enough inventory and couldn't complete my order. Now I'm stuck waiting for my refund to go through. From what I've seen in other customer feedback online, this seems to be a recurring problem with them. I'd suggest shopping elsewhere if you're looking to buy from Drake.
Ordered clothing on January 7th with a promised delivery window of 5 to 7 days, which I needed because most items were meant for a birthday present. Two days go by with no shipping notification, so I reached out to customer service. They said orders were backed up but promised delivery by the 18th. I heard nothing back after that. When I contacted them again about the status, I got the same excuse but the same promise of making the deadline. Ten days later and still no email update whatsoever. I even offered to pay extra for expedited shipping at that point. Their response was that they'd resume shipping the following Thursday, meaning there's no way I'd get it on time. What really got me was the complete lack of any apology or acknowledgment of the situation. It felt like they were basically saying we have your money and we'll send your stuff whenever we get around to it. Honestly, this is the worst service experience I've had. They clearly don't value their customers, or at least the person handling my order didn't.