Everything Cross Stitch supplies cross stitch patterns, fabrics, and related crafting materials. This page features shopper ratings and reviews to help you understand what customers experience when ordering from the store, including product quality, shipping performance, and customer service responsiveness.
Everything Cross Stitch Reviews
2.8
6 reviews
What Shoppers Say About Everything Cross Stitch
Created with AI, based on recent reviews
Everything Cross Stitch has a divided customer base. Long-term customers praise the company for good quality products and an impressive range of offerings. However, recent reviews reveal significant operational problems that have frustrated multiple shoppers: orders are experiencing lengthy delays with unresponsive customer service, tracking information becomes stuck without resolution, and special handling requests (such as rolling fabric instead of folding) are not being honored, resulting in damaged or unusable products.
Shoppers report difficulty reaching the company through phone and email, with some stating they receive no response to inquiries. One customer received a pattern with text too small to read and symbols unclear enough to impact usability, and reported an unhelpful response when requesting a refund or replacement. These service and fulfillment issues appear to have shifted customer sentiment from the positive experience long-time buyers report.
Customer Reviews (6)
Sorted by: Most recentDavid S.Jan 31, 2026
I've shopped with this company for a long time and haven't had any issues. Everything they offer is good quality and they've got an impressive range of products to pick from.
Patricia R.Jan 28, 2025
Placed my order on the 19th and now it's the 28th with still no delivery. When I called to check on it, they just read off the tracking number to me. The tracking has been stuck on 'arriving tomorrow' for a whole week now. They didn't seem very worried about it either. Pretty frustrated with the situation.
Margaret H.Jan 8, 2025
It's been over a week since I ordered and my stuff still hasn't shown up. I've tried calling and emailing multiple times and nobody's getting back to me. Once I finally receive my order, I'm done doing business with this company. I'm switching over to another retailer that actually takes customer service seriously and gets shipments out on time.
Michael T.Jun 4, 2022
Placed an order for 16 ct aida cloth and specifically requested that it be rolled rather than folded in my notes, since creases are nearly impossible to remove even after washing and ironing. When it arrived today, it was folded anyway. The fabric is pretty much unusable for me now. On top of that, they shipped it in a padded envelope with no real protection, so it arrived with dirt smudges all over it. I can't recommend ordering cross stitch supplies from this place. They don't seem interested in following customer requests or ensuring products arrive in good shape. There are definitely better options out there. I've already ordered the same fabric from another retailer and it showed up in perfect condition. Everything Cross Stitch needs to step up their game because they're falling behind the competition.
Rachel M.Mar 14, 2022
Used to be happy with Everything Cross Stitch for quite some time, but my recent order has me reconsidering. I just got a pattern I paid for and the text is way too tiny to actually read comfortably. A bunch of the stitching symbols are unclear and hard to identify. When I reached out asking for a refund or a version with larger text, their response was basically that I should just resize it myself on my end. Last I checked, when you purchase a pattern from a cross stitch shop, you expect to get something you can actually use right out of the box. Really let down by this experience and now I'm stuck with something I can't even work with.
Everything Cross Stitch Review FAQ
What is Everything Cross Stitch's average customer rating?
Everything Cross Stitch is rated 2.8 out of 5 based on 6 customer reviews on RetailCoupons.com. The ratings are polarized, with half of reviews giving 2 stars, while one-third gave 5 stars and one review gave 1 star.
What do customers praise about Everything Cross Stitch?
Loyal customers highlight good product quality and an impressive range of cross stitch products available. Some long-term shoppers report having had positive experiences with the company over extended periods.
What are the main complaints in recent reviews?
Recent reviews consistently report shipping delays lasting a week or more, with tracking information becoming stuck on 'arriving tomorrow' and remaining unchanged. Customers also complain about unresponsive customer service, difficulty reaching the company by phone or email, failure to honor special handling requests, and poor packaging. One customer received a pattern with text too small to read and unclear stitching symbols.
Do customers recommend Everything Cross Stitch?
Recommendations are mixed. Long-time customers who had positive experiences do recommend the store, but recent customers experiencing delays and service issues state they are switching to other retailers and would not recommend the company.
How can I write a review of Everything Cross Stitch?
You can share your own experience at RetailCoupons.com to help other shoppers make informed decisions. Include details about product quality, shipping speed, packaging, customer service responsiveness, and whether your special requests were honored.