Eyemart Express is a retail eyewear chain offering prescription glasses, sunglasses, and contact lenses at competitive prices. This page aggregates customer reviews and ratings for Eyemart Express to help shoppers understand what to expect from their service, pricing, and staff expertise.
Eyemart Express Reviews
4.8
24 reviews
What Shoppers Say About Eyemart Express
Created with AI, based on recent reviews
Shoppers consistently praise Eyemart Express for its knowledgeable and helpful staff, with multiple reviewers highlighting specific employees by name who went out of their way to assist with frame selection and savings. Customers also appreciate the competitive online pricing, quick turnaround times (including same-day in-store pickup), simple ordering process, and frequent promotions like buy-one-get-one deals that are available through email mailers. The store's straightforward approach to eyewear shopping resonates strongly with its customer base.
The only minor complaint mentioned across reviews is occasional wait times during busy periods, though reviewers note this inconvenience is outweighed by the quality of service and value received. With 92 percent five-star ratings, Eyemart Express demonstrates high customer satisfaction across both online ordering and in-store experiences.
Customer Reviews (24)
Sorted by: Most recentDiana B.Mar 21, 2026
The progressive lens portion doesn't work. I can't see anything when I'm reading. Really disappointed.
Michelle R.Mar 19, 2026
It was convenient that my prescription was already saved in their system, which made ordering online really straightforward. I had hoped that buying online would speed up delivery, but unfortunately that wasn't the case and I ended up waiting longer than expected.
Patricia G.Mar 17, 2026
I really like the variety of frames and the pricing is excellent. One thing that's frustrating is when they run online promotions, you can't combine them with your insurance benefits.
Kevin M.Mar 16, 2026
My glasses haven't arrived yet, but I really appreciated the support I got online when I had an issue.
David K.Mar 12, 2026
Ordering was straightforward and hassle-free. The glasses I received were exactly the quality I was looking for.
Robert J.Mar 10, 2026
The whole experience was super straightforward. The prices on frames and lenses are fantastic. I placed my order online and had them ready to pick up at the store the same day.
Michael T.Mar 4, 2026
Everything arrived when promised. The quality matched my expectations perfectly, which was great.
Eyemart Express Review FAQ
What is Eyemart Express rated on RetailCoupons.com?
Eyemart Express is rated 4.8 out of 5 based on 24 customer reviews on RetailCoupons.com. The vast majority of reviewers (92 percent) give the store five stars.
What do customers like most about Eyemart Express?
Customers most frequently praise the knowledgeable and attentive staff, competitive pricing, and quick service. Reviewers often mention specific employees who helped them save money or find the right frames. Many also highlight the convenience of online ordering with same-day in-store pickup and the availability of promotional deals through email mailers.
Are there any common complaints about Eyemart Express?
The only recurring complaint is occasional wait times when the store is busy, though reviewers indicate this minor inconvenience does not significantly detract from their overall satisfaction with the service and value.
Do customers recommend shopping at Eyemart Express?
Yes. The high concentration of five-star reviews and positive comments about returning for future purchases indicate strong customer recommendation. Reviewers explicitly state they plan to shop there again and would recommend the store to others.
How can I write a review for Eyemart Express on RetailCoupons.com?
After making a purchase at Eyemart Express, you can share your experience by submitting a review on RetailCoupons.com. Include details about your visit, staff interactions, product quality, pricing, and overall satisfaction to help other shoppers make informed decisions.