Flybird Fitness sells fitness equipment including adjustable dumbbells, weight benches, weight plates, and related gear. This page features verified customer reviews and ratings for Flybird Fitness to help you decide whether to shop there.
Flybird Fitness Reviews
2.3
12 reviews
What Shoppers Say About Flybird Fitness
Created with AI, based on recent reviews
Flybird Fitness receives a 2.3 out of 5 rating from 12 shoppers, with significant concerns about customer service and order fulfillment. The most serious complaints involve incomplete orders (customers receiving only partial shipments), unresponsive customer support, unaddressed refund requests, and alleged bait-and-switch pricing practices where customers received different products than advertised or found the same items cheaper elsewhere. Shoppers report difficulty reaching the company through email, phone, text, and social media, with some waiting months without resolution on orders worth hundreds of dollars.
On the positive side, customers who received their orders praise the quality and durability of the fitness equipment itself, noting that weight benches and dumbbells work well and appear well-made. However, even satisfied customers mention assembly frustration due to poorly organized instruction manuals and unlabeled hardware. The small percentage of five-star reviews reflects satisfaction with product quality alone, but this is heavily outweighed by the operational and service failures documented in the majority of reviews.
Customer Reviews (12)
Sorted by: Most recentWilliam F.Dec 21, 2021
I wish I had better things to say about this company. I misread the website and ordered the wrong product. I declined it unopened and tried to sort it out through email, but their responses were confusing and unhelpful. Took two weeks after they received the returned item to get even a partial refund processed. Shipping might be standard, but their fees for handling, storage, and processing seem way too high. Just be careful with these folks, because making a mistake with them is going to cost you.
Flybird Fitness Review FAQ
Why is Flybird Fitness rated so low?
The low rating of 2.3 out of 5 reflects critical issues with order fulfillment, refund processing, and customer support responsiveness. Multiple shoppers report incomplete shipments, unresponsive communication channels, and refusals to issue refunds for missing products or undelivered orders.
What do customers praise about Flybird Fitness?
Customers who received their orders successfully praise the quality and durability of the fitness equipment itself. Weight benches and dumbbells are described as well-made and functional. However, positive feedback focuses solely on product quality, not on the purchase experience, shipping, or service.
What are the most common complaints?
Shoppers most frequently complain about unresponsive customer service (no replies to emails, calls, texts, or social media messages), incomplete orders where only part of a shipment arrives, refund requests being ignored or met with discount offers instead, unannounced product substitutions, and misleading pricing. Some customers report waiting months without resolution.
Do customers recommend shopping at Flybird Fitness?
The overwhelming majority of recent reviewers explicitly warn others against purchasing from Flybird Fitness. Common statements include 'Do NOT buy from this company' and 'Spare yourself the frustration and shop elsewhere.' Only a small portion of reviewers express satisfaction.
How is the Flybird Fitness rating calculated?
The 2.3 out of 5 rating shown is the average of all verified customer reviews on RetailCoupons.com. Half of recent reviews give one star, 17% give two stars, 8% give three stars, and 25% give five stars. The rating reflects actual customer experiences with orders and service.