For Eyes is an eyewear retailer offering frames, lenses, and optical services including eye exams. This page aggregates shopper reviews and ratings for For Eyes to help you understand what customers experience when visiting or ordering from the store.
For Eyes Reviews
4.2
20 reviews
What Shoppers Say About For Eyes
Created with AI, based on recent reviews
For Eyes receives polarized feedback, with 80 percent of shoppers giving five-star ratings and praising staff knowledge, helpfulness, and frame selection. Satisfied customers highlight positive experiences with specific staff members and appreciate when employees go the extra mile to find deals. However, the remaining 20 percent report significant service issues, including rude or dismissive associates, problems with insurance benefit redemption (particularly difficulty using benefits on discounted frames), and lens measurement errors that required corrections with continued quality problems.
The core complaints center on inconsistent customer service experiences across locations and frustration with how insurance benefits are applied to purchases. Some customers feel staff prioritize sales over addressing questions about prescriptions and coverage. These negative experiences appear concentrated in specific store locations and may reflect inconsistency in training or policies around benefit application rather than universal store-wide problems.
Customer Reviews (20)
Sorted by: Most recentMarcus P.Dec 22, 2025
I want to share a really negative experience from my visit to the Deerfield location. The associate I dealt with was rude and seemed more interested in a sale than helping me out. When I asked specific questions about my prescription needs and coverage, they kept brushing me off and weren't interested in listening. Instead of answering my questions, they pushed me toward an expensive frame that wasn't right for me. When I tried to steer things back to what I actually needed, they got annoyed, seemed irritated, and walked away while I was still trying to talk.
Robert T.Dec 3, 2025
My visit to the Coral Springs location turned out to be really frustrating. I brought in a $300 insurance benefit, but they refused to let me use it with any of their discounted frames. Even when I picked out a clearance style that wasn't on sale, they still wouldn't apply the reduced price. At the end of the day, I would've only saved $50 while they pocketed an extra $250 in my pocket. Their pricing approach felt unfair and not customer-focused at all. I was upset when I left and have no plans to go back.
Sarah M.Nov 22, 2025
Had a wonderful experience ordering my new pair! The staff member I worked with really went out of their way to help me find great deals. Super grateful for how helpful they were!
Patricia C.Jul 25, 2025
The people working here are genuinely nice, really know their stuff, and always willing to help. They've got tons of different frames to choose from.
David K.Jun 25, 2025
The team messed up my lens measurements the first time around. When I brought them back for a redo, it took about 10 days and the second pair still had issues. Definitely wouldn't suggest this place.
Dorothy M.Apr 25, 2025
Erica gave me outstanding service, showed tons of patience, and was genuinely nice. I really valued how much time she spent walking me through the various frame choices. She was professional and courteous throughout the whole experience. Thanks for having employees like Erica who really help people figure out frames, especially if you're not totally familiar with all the details.
Susan D.Feb 11, 2025
Filippa was really knowledgeable and helpful when I worked with her. She adjusted my frames so they sit properly on my face again. My glasses had been slipping down every time I bent forward and she got that fixed.
Jennifer S.Nov 14, 2024
Placed an order for contacts in late October and still haven't gotten them. Called customer service in early November to check on the status and was told they were on backorder with no previous notification. They said they'd go out in a few days. Got a shipping confirmation email shortly after but as of mid-November the package still hasn't arrived. My money's been tied up for weeks now with no product.
For Eyes Review FAQ
How is For Eyes rated on RetailCoupons.com?
For Eyes is rated 4.2 out of 5 based on 20 customer reviews. The store shows a bimodal rating pattern, with 80 percent five-star reviews and 20 percent one-star reviews, reflecting highly polarized customer experiences.
What do customers praise most about For Eyes?
Shoppers consistently commend the knowledge and helpfulness of staff members, noting that employees go out of their way to assist with frame selection and finding deals. Customers also appreciate the wide variety of frames available and positive interactions with specific staff members. The optometry services have received positive mentions as well.
What are the most common complaints about For Eyes?
Negative reviews cite rude or dismissive staff at certain locations, difficulties using insurance benefits (particularly with discounted or clearance frames), and lens measurement errors that required corrections. Some customers feel staff prioritize sales over answering questions about prescriptions and coverage options.
Do customers recommend For Eyes?
Recommendations split sharply based on customer experience. Five-star reviewers express strong satisfaction and gratitude, while one-star reviewers explicitly state they would not recommend the store. The variation suggests experience quality may differ by location or individual staff member.
Should I check anything before purchasing from For Eyes?
Before visiting or ordering, clarify insurance benefit policies with your specific store location, especially if you plan to use benefits toward discounted frames. Ask staff directly about how insurance coverage applies to different frame price points to avoid disappointment at checkout.