Invisible Fence Brand offers wireless and wire-based pet containment systems designed to keep dogs safely within property boundaries. This page displays shopper ratings and reviews to help you evaluate whether their containment solutions and training services meet your pet's needs and your expectations for humane correction methods.
Invisible Fence® Brand Reviews
2.3
3 reviews
What Shoppers Say About Invisible Fence® Brand
Created with AI, based on recent reviews
Shoppers express mixed experiences with Invisible Fence Brand, with concerns centered on the system's approach to pet correction. One reviewer criticized the newer system for delivering shocks without warning beeps, contrasting it unfavorably with older models that provided audible warnings before correction. This reviewer felt the current approach is less humane, though acknowledged the system functions adequately for smaller properties.
On the positive side, one long-term customer praised the installation, training, and customer support provided by their local provider over a decade of service, noting flexibility and responsiveness when requesting appointment adjustments. However, another reviewer cautioned prospective customers to carefully consider the commitment before signing up, suggesting the service may not be suitable for all situations.
Customer Reviews (3)
Sorted by: Most recentMichael P.Aug 6, 2025
I'm really disappointed with their latest system. The new setup delivers a shock to your dog with no warning beforehand, which I think is a terrible approach. Our older system used to give the dog a warning beep when approaching the boundary line, which was much more humane. I get that their new wire-based system works fine for small properties, but for larger yards like ours, having only a 6 to 10 foot warning zone before the shock happens just doesn't cut it. Plus, calling their Connecticut office now just connects you to some impersonal call center instead of the local team you actually know. It's honestly a waste of money and we won't be using them again. We're terrified to let our dog out in the backyard unsupervised because we're worried he'll bolt after a deer or other animal and get zapped when he crosses the line, then end up lost. The training they offer these days is honestly pointless. My dog doesn't need therapy sessions or whatever they're calling it now. It feels like a marketing gimmick to squeeze more money out of you for training. Back in the day, you'd just walk the property line with your dog, show him the flags, get him comfortable with hearing the beeps, let him experience one correction, and that was it. He learned. This new approach is completely different and frankly inferior.
Robert M.Jun 4, 2025
The installation, training, and customer support from my local provider have been excellent over the past decade. Recently, I adopted a new puppy and arranged four advance training sessions, each with a five-hour window. When my visiting friend's flight arrived at 12:50 PM and I requested to shift my 1-6 PM appointment to 2-6 PM instead, the representative I spoke with was dismissive and refused, saying I could only do 8 AM to noon or stick with 1-6 PM. When I asked about rescheduling, she informed me the next opening wasn't until July 1st, which seemed odd since June 6th was coming up sooner. She mentioned they had a cancellation list, but I decided not to bother. I was pretty frustrated with the customer service experience. However, the regional manager reached out to me afterward and was genuinely helpful. He explained that service calls are routed through a call center rather than handled locally, and he gave me his direct contact information for any future concerns. While it's not an ideal setup, knowing that the local team actually cares made a real difference in how I feel about them.
Invisible Fence® Brand Review FAQ
How is Invisible Fence Brand's rating calculated?
The rating of 2.3 out of 5 is based on 3 customer reviews submitted to RetailCoupons.com. The rating reflects the average of all submitted scores, ranging from 1 star (lowest) to 5 stars (highest).
What do reviewers praise about Invisible Fence Brand?
Customers who rated the service positively highlighted excellent local provider support, professional installation and training services, and flexibility in scheduling appointments. Long-term customers reported satisfaction with the system's performance over extended periods.
What are the main complaints about Invisible Fence Brand?
The primary concern raised by reviewers involves the shock delivery method in newer systems, which some customers view as inhumane because it delivers correction without an advance warning beep. Older systems reportedly included warning signals before any correction, which reviewers found more humane. One reviewer also suggested prospective customers carefully consider their commitment before purchasing.
Do shoppers recommend Invisible Fence Brand?
Reviews are mixed. While one satisfied customer with a decade-long relationship praised the service highly, concerns about the correction methodology and caution from other reviewers suggest you should carefully evaluate whether their system aligns with your preferences for pet training approaches before committing.
How can I submit a review for Invisible Fence Brand?
RetailCoupons.com welcomes customer reviews of your experience with Invisible Fence Brand. To share your feedback, visit the store's review section and submit a rating along with details about your experience with the system, installation, training, and customer service.