Judith March sells graphic apparel and accessories including cardigans, jackets, and hats. This page aggregates customer ratings and reviews to help you understand shoppers' experiences with product quality, shipping, returns, and customer service at the retailer.
Judith March Reviews
1.1
17 reviews
What Shoppers Say About Judith March
Created with AI, based on recent reviews
Judith March is rated 1.1 out of 5 by 17 shoppers, with the overwhelming majority expressing significant dissatisfaction. Reviewers consistently report that clothing quality is poor relative to pricing, with complaints about thin materials, cheap iron-on graphics that bubble or misalign, and overall construction that does not justify the $150 price point. Additional grievances include shipping delays that exceed stated timelines (orders taking weeks beyond the promised 14-day window), unresponsive customer service, and restrictive return policies that deny refunds in favor of store credit only, with return and exchange fees applied.
Severe frustration centers on the company's refund policy and return process. Shoppers report discovering at checkout that refunds are not available, that returns incur fees despite yielding only store credit rather than refunds, and that customer service dismisses complaints about missed delivery windows. Several reviewers noted shipping took longer than advertised despite paying expedited rates, and the company reportedly attributed delays to weekend closures rather than offering compensation. The cumulative effect of poor product quality, high pricing, delivery failures, and inflexible return terms has left shoppers feeling misled and regretting their purchases.
Customer Reviews (17)
Sorted by: Most recentDavid K.Nov 22, 2024
The customer service here is truly awful, and getting your order shipped is basically a gamble. I ordered a seasonal decoration on November 2nd, and by November 22nd it still hadn't left the warehouse. When I reached out, they told me a shipping label was made on November 4th - like that actually means anything. I had to contact my card issuer to dispute the charge. For the prices they're charging, you'd expect reliable service. Skip this place and save yourself the frustration.
Angela J.May 4, 2024
Ordered a hat on April 26th and paid sixty dollars for expedited two-day shipping so I'd have it by May 4th for an event I was attending. The hat never arrived, and I sent four messages asking about shipping with no replies. I live somewhere with basically no stores to grab a hat, so I was devastated when it didn't come. I tried emailing three times and one Instagram message. My friend ordered the same day and got hers, but the color wasn't what the site showed - it was pink instead of the neutral shade pictured. She messaged about it and actually got a response, but they only offered store credit, which upset her too. We're both really frustrated. Everything is expensive here, and the customer service is nonexistent. I got basically radio silence the whole time. So disappointed.
Lisa D.Nov 2, 2023
Placed a pretty big order with this company for some expensive pieces. The styles are cute, but honestly way overpriced. I grabbed several medium skirts and they all fit great except one, which seems like it might be a large instead. I've tried reaching out through email and Instagram multiple times and haven't heard back from anyone. Now I'm stuck with an $80+ skirt that doesn't fit properly. I'm also worried about the durability - these items look like they might fall apart in the wash, so I might have to take everything to a dry cleaner, which adds even more to the cost of owning these clothes. Can't really recommend them to anybody.
Amanda T.Oct 18, 2023
The tops I ordered were pretty nice looking, though definitely overpriced. The real nightmare started when I tried to return them. Sending anything back is practically impossible, even if there's something wrong with the item. Between the unresponsive customer service and their rude attitude toward fixing problems, I can't recommend risking this much money on a purchase from them.
Olivia C.Jan 13, 2023
I got a damaged item and tried reaching their customer service team three times with no response. I also messaged them on Instagram but got confusing, unhelpful replies that didn't fix anything. I was left with a broken product and no help. Don't recommend them.
Sophia G.Jan 13, 2023
My order arrived damaged, so I contacted customer service three separate times with nothing back. I also tried messaging on Instagram, but the responses were confusing and didn't help at all. I ended up with a broken product and zero resolution. I wouldn't suggest shopping here.
Judith March Review FAQ
What is Judith March's average rating on RetailCoupons.com?
Judith March is rated 1.1 out of 5 based on 17 customer reviews. The vast majority of ratings are one star, indicating widespread dissatisfaction.
What do shoppers say about product quality?
Reviewers consistently report that clothing quality is poor relative to the price charged. Common complaints include thin, flimsy materials, cheap iron-on graphics that bubble or peel, misaligned designs, and overall construction that does not justify price points of $150 or higher.
What are the main complaints about shipping and delivery?
Shoppers report that orders regularly arrive later than Judith March's stated 14-day shipping window. Several reviewers paid for expedited two-day shipping and still waited five or more days. When customers complained about missed delivery dates, customer service reportedly blamed weekend closures rather than offering compensation.
What is Judith March's return and refund policy?
According to reviewers, Judith March does not offer refunds. Returns and exchanges incur fees and result only in store credit, not money back. Shoppers report discovering this restrictive policy only at checkout, and many find store credit unappealing given concerns about product quality.
Do shoppers recommend Judith March?
Based on the review data, shoppers do not recommend Judith March. Reviewers express strong regret over purchases and frustration with the combination of low quality, high prices, delayed shipping, poor customer service, and inflexible return policies.