Lehman's specializes in off-grid living supplies, homesteading products, emergency preparedness items, and cast iron cookware. This page aggregates customer ratings and reviews to help you understand what shoppers say about their ordering experience, product quality, and service. Our review data comes directly from verified purchases.
Lehman’s Reviews
2.1
13 reviews
What Shoppers Say About Lehman’s
Created with AI, based on recent reviews
Lehman's has deeply polarized shoppers, with most reviews expressing significant frustration. The primary complaints center on shipping delays and delivery failures, with customers reporting packages arriving days late or being misrouted to incorrect addresses. Other recurring issues include misleading product descriptions (items pictured differently than received), claims of USA manufacturing when products are actually made in China, unresponsive customer service, unexplained price increases at checkout, and poor handling of backorders with long wait times and no communication. A smaller group of shoppers appears satisfied with the company, but they represent a distinct minority.
A handful of customers have had positive experiences, though specific details about what went right are limited in the available reviews. However, the overwhelming pattern suggests that Lehman's struggles with operational execution, transparent communication, and customer service responsiveness. Shoppers considering this retailer should be aware of potential shipping complications, verify product details independently, and manage expectations around price and origin claims.
Customer Reviews (13)
Sorted by: Most recentMarcus W.Jan 4, 2021
I placed my order in September and didn't get it until January. Customer service never reached out about the delays or backlog, and the website didn't indicate anything was unavailable when I ordered. They claim they sent an email at some point, but I never received clear communication. I called twice asking about my order and only then found out it was backordered. There was no timeline given for when it might ship. The return policy looked straightforward until I tried using it for a cast iron item, and suddenly I'm on the hook for return shipping costs. This wasn't mentioned anywhere. I won't be ordering again.
Kevin D.Jun 16, 2020
The main Lehman's store is really something special to visit. It's packed with interesting stuff from different eras, and with so many different sections, there's something for basically everyone. I go there regularly for axes since they keep quality options in stock. They're also one of the few verified retailers of Gransfors Bruk axes in the state, if you're after those hand-forged Swedish steel pieces, though they have plenty of other great axes too. I enjoy shopping there and being part of supporting such an interesting company.
Lehman’s Review FAQ
How is Lehman's overall rating calculated?
The rating of 2.1 out of 5 is computed from 13 customer reviews. RetailCoupons.com does not filter or weight reviews; all verified purchase reviews are included in the average.
What are the most common complaints about Lehman's?
Shipping delays and delivery misrouting are the top concerns, with customers reporting packages arriving late or sent to wrong addresses. Other frequent issues include product descriptions that do not match what arrives, misleading claims about USA manufacturing (when items are made overseas), unresponsive customer support, unexpected price increases at checkout, and poor communication about backorders.
Do shoppers recommend ordering from Lehman's?
Based on the review distribution, the majority of recent shoppers do not recommend Lehman's. Approximately 62 percent of reviews are one star, indicating significant dissatisfaction, while only 23 percent are five star. Many reviewers explicitly state they will not return or do not trust the company.
What should I verify before ordering from Lehman's?
Given the complaints about misleading product photos and manufacturing origin claims, verify product details independently before purchase. Review checkout pricing carefully to catch unexpected fee increases, and be aware that the company has been criticized for weak communication about backorders and shipping issues. Consider contacting customer service with any questions before ordering.
How can I write a review of Lehman's on RetailCoupons.com?
If you have made a purchase from Lehman's, you can share your experience by submitting a verified review through RetailCoupons.com. Include specific details about your order, shipping, product quality, and customer service interactions. Honest feedback helps other shoppers make informed decisions.
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