Manoswine.com sells wine and customized wine bottles for gift-giving and celebrations. This page aggregates verified shopper ratings and reviews to help you understand customer experiences with the retailer before making a purchase decision.
manoswine.com Reviews
1.0
5 reviews
What Shoppers Say About manoswine.com
Created with AI, based on recent reviews
Manoswine.com has received exclusively one-star ratings from shoppers, with a pattern of severe operational failures. Customers report missing orders, empty boxes, non-existent tracking information, failed delivery attempts with incorrect or missed delivery windows, and unresponsive customer service that refuses to resolve issues or answer calls and emails. Multiple reviewers described the experience as potentially fraudulent, noting that the company charged them without delivering promised products or services.
No positive aspects were mentioned across the available reviews. Every shopper expressed deep dissatisfaction with the fundamental aspects of doing business with this retailer: product delivery, customer communications, service responsiveness, and willingness to address problems. Customers explicitly advised others to shop elsewhere.
Customer Reviews (5)
Sorted by: Most recentPatricia R.Nov 26, 2025
If there was a way to give them zero stars I absolutely would. The box showed up empty. There was no wine in it and no gift card either. Their customer service is awful. They won't do anything to fix the problem. I'm going to file a complaint with the BBB. They took my money and gave me nothing.
Sarah M.Jul 4, 2025
I have to say I'm agreeing with what other people have written here. They apparently didn't want to post my own negative feedback though. You'd be better off shopping somewhere else. The communication was really poor. My wine showed up way too late and I missed the event I was planning to celebrate. I haven't even opened it yet because I'm worried about whether it's still good. The refund they gave me wasn't nearly enough to make up for it. From May all the way through July I was waiting for this to show up.
Jennifer L.Apr 26, 2024
17 days have gone by since I placed my order. There's no tracking number so I don't even know if it's shipped yet. Nobody picks up the phone or responds to emails. Heads up to anyone thinking about buying from them.
David T.Oct 30, 2023
This was horrible and honestly makes me wonder if this is some kind of scam. The problem is that packages need a signature. They told me it would get here on October 29th. It didn't show. Then they said it was running behind and would arrive October 30th between 10:20 and 2:20. Still nothing. I made sure someone was home both days to sign for it. I asked them to give me my money back. How are people supposed to sit around at home all day just waiting? And then the package doesn't even show up when they say it will. I will not order from Manos again. I'm pretty sure this is one of those foreign companies that just uses US addresses. That's the only time I see this kind of stuff happen.
James H.Aug 6, 2021
We were really looking forward to ordering customized wine bottles to celebrate a big team championship win. We even told a bunch of friends about it because we were so excited. Unfortunately it turned into a major letdown, and the company's response made it even worse. They charged us for the bottles and for getting them delivered. We ended up never getting the order despite rearranging our schedule to be home when it was supposed to arrive. When we asked for our money back they said they understood we didn't have the product but refused to refund us anyway. We had to contact our credit card company to dispute the charges ourselves. The real problems were the company's customer service and their delivery partner. I spent a lot of time on the phone with people from the delivery company including drivers and the office, and everyone told me something different. My wife even took time off work to be there and the delivery never happened like they promised. Watch out before you buy. This whole thing has been a nightmare and it's still not resolved.
manoswine.com Review FAQ
What is Manoswine.com's current customer rating?
Manoswine.com is rated 1.0 out of 5 based on 5 customer reviews on RetailCoupons.com.
What are the most common complaints from shoppers?
The primary complaints include undelivered or missing orders, empty packages with no contents or gift cards, lack of tracking information, delivery failures with unmet promised dates, inability to reach customer service by phone or email, and refusal to resolve problems when contacted.
Do customers recommend shopping at Manoswine.com?
No. Multiple reviewers explicitly stated that shoppers would be better served purchasing from other retailers. Every review advises against ordering from this company.
How are Manoswine.com reviews collected and verified?
RetailCoupons.com collects customer reviews from verified shoppers who have purchased from the retailer. Reviews reflect actual customer experiences with orders, delivery, products, and service.
Can I write a review about my experience with Manoswine.com?
Yes. You can submit a review of your experience shopping at Manoswine.com on RetailCoupons.com. We encourage all shoppers to share honest feedback about their purchases and interactions with this retailer.