Mrs Prindables Gourmet Caramel Apples specializes in chocolate-covered caramel apples available in multiple flavor varieties and seasonal designs. This RetailCoupons.com review page aggregates customer feedback on product quality, shipping reliability, and customer service to help shoppers make informed purchasing decisions.
Mrs Prindables Gourmet Caramel Apples Reviews
What Shoppers Say About Mrs Prindables Gourmet Caramel Apples
Mrs Prindables receives mixed feedback, with a significant divide between satisfied and dissatisfied customers. Those who rate positively praise the flavor variety (dark, milk, and peanut butter chocolate coatings), smooth caramel quality, and good value at the price point. However, the majority of reviews express serious concerns: multiple shoppers report receiving apples with brown mushy or deteriorated spots, indicating quality control or shipping issues. Others complain about minimal caramel coating, small apple size, and apples that are rock hard rather than fresh.
A recurring frustration involves shipping and customer service problems. Several reviewers paid premium prices for expedited delivery (including next-day and 2-day air shipping) but experienced significant delays, with packages taking four to five days or a full week to arrive instead. Customers report that customer service representatives were dismissive and argumentative when contacted about these failures. One long-term customer also noted concerns about product recycling, claiming Easter apples featured the same designs as old Valentine's Day inventory, suggesting inventory management issues rather than fresh seasonal products.
Customer Reviews (8)
Sorted by: Most recentGot a set of 9 apples with a mix of dark, milk, and peanut butter varieties. Really impressed with how they tasted, especially the smooth caramel and the chocolate combinations. Size-wise they're modest, but at under five bucks each, I felt like I got good value. The flavors were nice and sweet with a little tartness coming through. Super satisfied overall. The shipping box came a bit banged up from the carrier and the packaging took some damage, but the seller was responsive about it. I'd definitely purchase again. Great treat to enjoy during the chilly winter season.
Before trying these myself, I'd heard great things from family members who got them as Christmas gifts. They were raving about how tasty they were, so I decided to grab a box for myself. When my 12-pack arrived, I samhy one right away before I could hand them out to the neighborhood. Good thing I did! The apple I tasted had brown mushy spots by the core and the chocolate coating had this weird stale flavor to it. If the rest of the box is the same way, they're going straight into the bin. I get that they were discounted, but putting marked-down items like this on the site is a bad move. Anyone trying these apples for the first time and picking a sale option would walk away with a really negative feeling about the whole thing. These shouldn't be sold at all.
Don't waste your money with this company anymore. They used to be solid for a long time, but now they're just repackaging old holiday inventory from previous years. I noticed it right away when my Easter apples clearly had the same design as old Valentine's ones I got before, with red and white sprinkles on some and blue and white with white chocolate pieces on others. That's recycled merchandise, no question about it.
I really do like what they make, but my last purchase turned into a frustrating situation. I got charged $34.99 for next-day delivery, and when it took four to five days to arrive instead, I called to complain. That's false advertising in my book. The supervisor who handled my call was argumentative, dismissive, and pretty rude about the whole thing. They eventually knocked off half the shipping fee, but then abruptly hung up on me afterward.
Not worth the money. The amount of caramel on them is super minimal, the apples themselves are on the smaller side, and they're rock hard. If you're in the New York area, check out the candy selection at a local specialty shop instead. Way better quality and way better pricing.
Placed my order on a Wednesday for a gift basket delivery needed by Monday for an event. I paid $24.99 extra for expedited 2-day shipping to make sure it would arrive in time. My order confirmation showed 2-day air was selected, but then the tracking info indicated the package wouldn't get here for a full week. I called customer service and got pushback from the representative. I asked for a manager and left a message, but never received a callback. When I called again the next day, I was told a manager would call me back eventually with no real explanation. They charged me for 2-day expedited shipping but the package was taking a week to arrive. I wound up canceling the whole thing. These folks really don't deliver on their promises. Definitely won't order from them again.
These apples are seriously amazing. I grabbed the new pink triple chocolate variety as little gifts for a baby shower, and they were absolutely incredible. Everyone loved them. Honestly, I need to order some more for myself too.
This experience was a nightmare. I placed an order for delivery on the 29th, but instead of shipping directly to my location on the east coast, it got sent to Chicago first and then routed to Arizona. The package never made it by the delivery date, missing a birthday celebration. The shipment ended up being six days late for a product that needs to stay fresh. When I called about it, the company claimed weather delays were the issue, but checking the carrier's website showed zero weather-related delays happening. The shipping company they use is questionable at best, yet they're charging standard shipping rates for it. After spending thousands with this company over time, I'm really let down. I won't be ordering from them again if this is how they're going to handle logistics.