opositiv.com Reviews

Got Charged Multiple Times After Canceling My Account - Horrible Experience. I've now had this happen to me twice. Both times I canceled my subscription and got a confirmation email saying it was done, but then they charged my card anyway. This shouldn't be something customers have to deal with and it took a lot of back and forth to get it fixed. Really frustrated with how they handled this - just make sure you keep a close eye on your credit card statements after you try to cancel with them.

Can't Cancel Your Subscription - They Make It Almost Impossible. My friend suggested I try their products so I gave them a shot. When I went to buy, I was offered a subscription option but I specifically said no thanks and chose the one-time purchase instead. Then tonight I got charged for two more bottles and apparently got enrolled in a subscription without my permission. When I tried to cancel through my account, it's like they buried the cancel button on purpose. First I had to hunt around just to find the login and subscription settings. Then when I finally found the cancel option, they bombard you with other choices like pausing orders or getting a discount instead of just letting you quit. After I clicked cancel, the loading wheel just spun forever and nothing happened. I thought maybe my phone was the problem so I tried on a computer and did the whole annoying process again. Same thing - the page just keeps loading and nothing actually goes through. It really looks like they're intentionally making it impossible to leave so they can keep charging you. I also sent them an email asking to cancel, so I guess we'll see if they actually respond to that. I haven't had enough time to really judge the products themselves since