Versedskin Reviews

I used to grab these items from several stores back home, but then they revamped the whole packaging and it disappeared from everywhere. Now the only way to get them is straight from their site, and I'm looking at crazy high international shipping costs every time. Their free shipping offer sounds good until you try using it and find out the code doesn't actually work at checkout. Then I figured maybe joining their rewards program would help, but apparently my earned points are off limits during any kind of sale, which defeats the whole purpose. So basically I'm supposed to either skip sales or shell out for expensive shipping. Absolutely ridiculous. I even reached out on Instagram and email asking for help before their sale ended, and they ghosted me. Honestly, skip this brand. I used to work in beauty and they've rebranded constantly over the years, which is pretty embarrassing for them. The quality doesn't justify all this drama.

I've been a loyal customer of this brand for about four years now, but I'm really disappointed with what's been happening. Last fall, one of their bestselling products suddenly became exclusive to their own website. When it finally came back in stock around mid-December, I noticed it was priced at thirty-two dollars on major retailers like Amazon and Walmart, but only nineteen dollars on their site. That's the actual regular price, not some special deal, so when you search online it looks like their website is offering an amazing bargain when it's really just the normal cost. I've brought this pricing issue to their attention multiple times, and they refuse to acknowledge it or do anything about it. They just keep telling people to buy directly from them for the best price, which ignores the fact that you're paying extra for shipping compared to other places. I've tried messaging them on social media and email several times asking for an explanation, but they completely ignore my requests. They're intentionally letting third parties mark up the product so high that they can market themselves as the cheapest option, which is totally dishonest. This company has no integrity when it comes to their customers.

Everything went smoothly with my order. The items are fantastic and arrived super quickly.

I really enjoy their skincare line. Delivery has worked smoothly for me every time. One thing that disappointed me was when they shut down their container recycling program. Now they want you to drop off empty bottles at Target instead.

If your company is swamped with orders to the point where you can't even respond to customers, you've clearly taken on too much. I ordered on Friday afternoon and assumed I'd hear back within the week. It's been ten days and still nothing. I really regret making this purchase, and honestly I'm worried about getting my money back. If you're on the fence about ordering from them, I'd say don't do it. You deserve better than dealing with this kind of nonsense, especially when every dollar counts these days.

I made a purchase back in early January and haven't heard anything from the company since. My payment went through, but that's where things stopped. Zero communication, no tracking info, nothing in my inbox at all.