Personal Wine Reviews

Outstanding work from their team in making sure my gift arrived at just the right time. They coordinated between me and the delivery company to push back my delivery date until the recipients would be home to receive it. That kind of personalized attention and willingness to go the extra distance is incredibly uncommon. I'm really impressed and would definitely recommend Personal Wine because of this level of care and dedication. Thanks so much for making it work!

Over the years, I keep coming back because they never let me down. Both bottle and glassware engraving work has been fantastic. Really appreciate the outstanding craftsmanship.

The website is super user-friendly! I'm part of a nonprofit, and their staff was absolutely wonderful to work with. When I needed help, they answered my calls with friendliness and actually knew what they were doing. We're really looking forward to sharing these as gifts. I'd tell anyone to check them out!

Personal Wine really knows how to deliver! It's an awesome gift option whether you want something for yourself or someone else. Phil was incredibly helpful and made the whole experience smooth and quick. He also made sure to verify that I was totally happy with the image choice before finalizing everything. I've purchased multiple times here and I'll definitely be back.

Had an amazing experience from start to finish! Their customer service team was fantastic and really responsive. They were super helpful and made everything easy to handle. They actually went the extra mile to work with my tight timeline and really took care of all the details. I'm really grateful for how much effort they put in. Highly recommend them!

Ben at Personal Wine is seriously incredible. I needed a gift in a hurry for someone at work and he got it to me in just two days. I couldn't be happier and Ben is genuinely the best. The whole team at Personal Wine is fantastic and they make sure you get your order on time.

Just picked up 25 personalized wine bottles as corporate holiday gifts and I'm thrilled with how everything turned out. The way they packaged everything was fantastic - everything arrived in perfect condition and looked amazing. The custom engravings were incredibly precise and gave each bottle that special personal touch that the recipients really appreciated. What impressed me most was their customer service team. When a shipping problem popped up, they got back to me right away and fixed it without any hassle. Getting this kind of responsive support is rare, and I really valued how hard they worked to make sure everything went smoothly. I'd definitely suggest this company if you're looking for quality wine and reliable service. I'll definitely come back for future orders.

Personal Wine delivers outstanding customer service paired with a fantastic product!

I spent close to $200 on this site for Christmas gifts. They split my order into two separate shipments on different dates. One package got damaged in transit, so they said they'd send a replacement, which they did. However, I was supposed to collect it in person, but they mailed it instead. When I called to explain that circumstances beyond my control prevented me from receiving it, the staff basically told me I was out of luck and offered a refund for that part of the order. What really bothered me was how the guy on the phone made it sound like I was responsible, saying "we sent this twice and you didn't pick it up" even though the shipping issues weren't my fault. I'd strongly advise against ordering from them, especially if it's for something time-sensitive like Christmas.

I bought bottles that were supposed to have etching as gifts, but the etching easily came off when I scratched it with my fingernail. Turns out it's just printed on the surface, not actually etched.