PetHonesty sells pet supplements and wellness products including multivitamins, joint support, allergy support, and urinary health formulations. This page aggregates customer ratings and reviews from shoppers who have purchased from PetHonesty, providing insight into product quality, shipping reliability, and customer service performance.
PetHonesty Reviews
What Shoppers Say About PetHonesty
PetHonesty receives overwhelmingly negative feedback from shoppers, with significant concerns about customer service, product reliability, and health outcomes. Reviewers report chronic shipping problems including untracked packages, orders sent to wrong addresses without explanation, and unresponsive support when issues occur. Multiple customers cite premium pricing that does not appear justified, with shoppers finding identical supplements elsewhere at a fraction of the cost. One reviewer reported a serious health incident, alleging that an ingredient in PetHonesty's multivitamin contributed to their dog requiring emergency surgery for bladder stones at a cost exceeding $8,000. Additional complaints include product inconsistencies between batches and pets refusing to eat the treats despite identical labeling.
While one shopper reported the cranbladder supplement was effective for their dog's urinary issue, even this positive experience was marred by the company's conditional approach to reviews. The overall pattern suggests systemic problems with order fulfillment, transparency, and customer support that span years for some reviewers. Long-term customers have reported deteriorating service quality over time, leading them to switch to competitors. The lack of positive experiences and abundance of serious complaints make PetHonesty a store that most reviewers do not recommend.
Customer Reviews (6)
Sorted by: Most recentPaid $75 for a two month supply of green lip mussel and the package never showed up on time. No tracking updates, no way to reach a real person about it. I found the exact same supplement elsewhere for under $4 per month and switched to that instead. Not worth the premium price.
I was a regular customer for over five years until I relocated to another state. I updated my address with Pet Honesty multiple times to ensure my subscription orders went to the right place. The first couple shipments arrived correctly, but then several subsequent orders got sent back to my old address with no explanation. When I complained, customer service promised to correct the address and resend everything at no charge. That replacement order also went to my old address, and they charged me for it anyway despite what they said. After I called again, a manager supposedly would call me back but never did. My dogs went months without their supplements because of this mess. When I followed up weeks later asking about a refund for the orders I never received, I still hadn't heard from anyone.
My Pomsky had to undergo emergency surgery for bladder stones after being on the Pet Honesty Multivitamin 10-in-1 for several months. I later found out that Choline Bitartrate, an ingredient in this supplement, was the likely cause of the health crisis. The emergency operation and hospital stay cost me over $8,000. Veterinary researchers from the University of Minnesota have documented cases where dogs consuming products with choline bitartrate developed calcium tartrate tetrahydrate stones in their urinary systems. This is a serious safety concern that needs attention.
The company name should honestly be Pet Dishonesty because that's what their customer service feels like. I never received my hip joint supplement order and when I reached out, they couldn't have cared less about helping. Ended up taking my business to a different company instead.
My dog refused to eat these allergy support chews. They look and feel different from the previous batches I bought, even though the label is identical. Something seems off about them and I'm hesitant to keep using this product anymore since I don't feel confident about what's changed.
Got a bottle of cranbladder for my dog who had blood in his urine and it actually worked great, cleared the problem right up. The company contacted me asking me to post a positive review and said they'd send me a free bottle as a thank you. I wrote a glowing review for them, but when I mentioned I'd purchased through a different retailer, they refused to honor the free bottle offer they'd promised. Felt like a bait and switch.