Promescent sells sexual wellness products including delay sprays and stamina supplements. This page collects customer ratings and reviews for the store, rated 2.3 out of 5 by 3 shoppers. Read what customers experienced with Promescent's products, shipping, and customer service below.
Promescent Reviews
2.3
3 reviews
What Shoppers Say About Promescent
Created with AI, based on recent reviews
Promescent receives divided feedback from shoppers. Positive reviewers praise the product performance, noting benefits like energy boosts and improved stamina, and highlight responsive customer service that resolves issues promptly. However, negative reviewers report serious problems with order fulfillment, including packages marked as delivered but never received, and cite poor customer support experiences where representatives failed to respond or resolve issues adequately.
A recurring concern among dissatisfied customers involves order processing and delivery complications. Some shoppers describe insufficient staff training in handling address verification issues and unresponsive support when attempting to resolve problems, which has led to orders not being fulfilled.
Customer Reviews (3)
Sorted by: Most recentBrian S.Feb 24, 2026
Got the delay spray and vita flux and they both perform great, seriously felt the energy boost and better stamina. Placed a second order and ran into an issue, so I hit up customer support. They got back to me and resolved everything that same day. The products are solid and the customer service team is top notch. Would definitely tell anyone to grab these. Really appreciate the help!
Kevin R.Sep 1, 2025
Really Let Down By This Company. I ordered something weeks back and it never showed up at my door. The tracking says delivered, but I never got anything. When I reached out to their customer service team multiple times, they basically ghosted me on my final attempt and didn't help fix the problem. It's pretty clear they don't care much about taking responsibility or valuing their customers. Nothing was done, no follow-up calls, and they didn't offer any kind of make-it-right gesture. I was hoping for at least a decent response or a replacement order, but got zilch. If you're thinking about buying from them, I'd seriously reconsider. Their service is terrible, they don't own their mistakes, and the way they handle complaints is just unprofessional.
Marcus T.May 5, 2022
WARNING: Staff Here Isn't Properly Trained! My order got held up because the system flagged an issue with my addresses, even though my billing and shipping info were identical. After they emailed me about it, I sent them a screenshot with both addresses highlighted to prove they matched. Instead of processing it, they demanded I provide a government ID for a $30 purchase. That's completely unreasonable. I was interested in trying out their products, but this experience killed it for me. Not happening again.
Promescent Review FAQ
What is Promescent's average rating on RetailCoupons.com?
Promescent is rated 2.3 out of 5 based on 3 customer reviews on RetailCoupons.com. The rating distribution shows significant variation, with roughly two-thirds of reviewers giving one star and one-third giving five stars.
What do customers praise about Promescent?
Satisfied customers report that Promescent's products perform well, with specific mentions of noticeable energy boosts and improved stamina. Reviewers also highlight the company's customer service responsiveness, noting that support staff have resolved issues on the same day they were reported.
What are common complaints about Promescent?
Multiple customers report order fulfillment problems, including packages showing as delivered but not arriving. Others describe difficulties with order processing and cite instances where customer support failed to respond to inquiries or adequately address address verification issues.
Do customers recommend ordering from Promescent?
Recommendations are mixed. One satisfied customer indicated they would recommend the company to others, but negative reviewers expressed frustration with fulfillment and support, suggesting potential risks with orders and issue resolution.
How can I write a review for Promescent on RetailCoupons.com?
Customers can share their experiences on this page to help others make informed decisions. Reviews should reflect your honest experience with Promescent's products, shipping, and customer service to provide accurate feedback for the RetailCoupons.com community.