Quiksilver offers surf and action sports apparel, footwear, and accessories online. This page aggregates customer ratings and reviews of the Quiksilver shopping experience at quiksilver.com, based on verified purchases.
Quiksilver Reviews
1.0
21 reviews
What Shoppers Say About Quiksilver
Created with AI, based on recent reviews
Shoppers report uniformly negative experiences with Quiksilver, with every review rating the store at one star. The most consistent complaint centers on customer service that is either unresponsive or unhelpful, with customers describing automated responses, lack of follow-up, and inability to reach live representatives. Multiple reviewers report issues with orders (incorrect tracking, wrong items shipped, full charges for partially available inventory, non-functional promo codes) and receiving no meaningful resolution.
Beyond customer service, shoppers also cite problems with product quality and warranty claims. Reviewers mention products failing prematurely (sandals with separated soles and broken stitching, snow pants with failed zippers) and warranty claims being either rejected outright or left unresolved despite multiple submissions of requested documentation. The consensus among reviewers is that the company takes payment but does not stand behind its products or provide adequate support, with several explicitly recommending alternative retailers.
Customer Reviews (21)
Sorted by: Most recentMarcus T.Feb 15, 2023
This company messed up two separate orders within three months. Both were intended as gifts and I received emails saying UPS was handling shipment. Neither one ever actually got delivered and I didn't get a single tracking update. Quiksilver didn't send them out and basically made false promises. They ruined a birthday gift and a graduation present for me. I'm done with them and they've lost my business for good.
Quiksilver Review FAQ
How is Quiksilver's rating calculated?
Quiksilver is rated 1.0 out of 5 based on 21 recent customer reviews submitted to RetailCoupons.com. All ratings shown are from verified purchases and reflect the shopper's overall experience with the store.
What do customers praise most about Quiksilver?
Based on recent reviews, there are no recurring positive themes. All reviewed purchases resulted in one-star ratings citing issues with product quality, warranty handling, and customer service.
What are the main complaints about Quiksilver?
The dominant complaint is unresponsive or ineffective customer service, with shoppers reporting unanswered emails, unhelpful automated responses, and lack of follow-up. Additional complaints include order issues (incorrect items, incorrect tracking, wrong charges for partial availability) and product durability problems with warranty claims being rejected or left unresolved.
Do customers recommend shopping at Quiksilver?
No. Multiple reviewers explicitly recommend avoiding Quiksilver in favor of competitors like Amazon or other retailers that they describe as more customer-focused.
How can I write a review for Quiksilver?
Customers who have made a purchase at quiksilver.com can submit a review to RetailCoupons.com detailing their experience with product quality, shipping, customer service, and overall satisfaction. Verified purchase reviews help other shoppers make informed decisions.
Looking for Quiksilver coupons?
View Quiksilver Coupons
20 active codes right now. Save before you check out.