ReadingGlasses.com sells prescription and non-prescription reading glasses with options for progressive lenses, blue light filtering, polarization, and various frame styles and price points. This page aggregates customer ratings and reviews to help shoppers understand what to expect when ordering from the retailer.
ReadingGlasses.com Reviews
2.6
12 reviews
What Shoppers Say About ReadingGlasses.com
Created with AI, based on recent reviews
ReadingGlasses.com displays a polarized customer base with 12 shoppers rating the site 2.6 out of 5. Satisfied customers praise the wide selection of frames across price points, competitive pricing compared to competitors, reliable free two-day shipping, and responsive customer service. Loyal reviewers report positive repeat purchase experiences spanning multiple years. However, dissatisfied customers report significant issues including receiving defective products with unresponsive returns processes, shipping errors to outdated addresses, aggressive email marketing with no unsubscribe option, and intrusive pop-ups requesting reviews.
The most common complaint centers on customer service responsiveness when issues arise. Shoppers who received broken glasses or incorrect addresses report that support staff asked excessive clarifying questions rather than expediting solutions, and offered discounts instead of addressing fulfillment failures. The email and pop-up marketing practices frustrate some users enough to detract from otherwise positive shopping experiences. The stark split between five-star loyal customers and one-star frustrated buyers suggests inconsistent fulfillment or resolution experiences.
Customer Reviews (12)
Sorted by: Most recentRobert K.Nov 2, 2020
Make sure you understand their return policy before you buy from them. They advertise free return shipping, but what they don't make obvious is they're basically charging a fifty percent restocking fee since any refund can only be put toward a future order. I figured I'd be buying multiple pairs down the road, so I placed an order. The frames I got were too small. I'm just going to stick them in a drawer or give them away instead of dealing with their return process. Definitely won't be shopping there again.
Michael H.Mar 24, 2020
I ordered a pair of Single Vision Half Frame glasses last month that were marketed as having top-tier quality with pricing to match. When they arrived, that really wasn't what I got. The arms are really loose and feel cheap. When I complained about it, the company would only offer to let me return them or swap for a completely different style. I asked if they'd just knock some money off the price so we could move on, but they said no way. I'll stick with my local optician from now on to make sure I'm getting real quality.
ReadingGlasses.com Review FAQ
How is ReadingGlasses.com's 2.6 rating calculated?
The rating reflects an average of all customer reviews on RetailCoupons.com. The current distribution shows 42 percent one-star ratings, 25 percent two-star ratings, and 33 percent five-star ratings, with no three- or four-star reviews, creating a polarized overall score.
What do satisfied customers say about ReadingGlasses.com?
Positive reviewers highlight the broad selection of frames at multiple price points, significant savings compared to other retailers, free two-day standard shipping, complimentary accessories like cases, and helpful customer service. Several long-term customers report successful repeat purchases over multiple years.
What are the main complaints about ReadingGlasses.com?
Common issues include receiving defective products with rough or unfinished frames, shipping orders to incorrect addresses despite proper selection at checkout, complicated return processes with support staff asking repetitive questions rather than resolving issues quickly, and aggressive email marketing with difficult or unavailable unsubscribe options.
Do customers recommend ordering from ReadingGlasses.com?
Recommendations split sharply. Customers with successful orders strongly endorse the site for value and service. Customers who experienced defects or fulfillment errors do not recommend it, citing frustration with resolution processes. Prospective shoppers should weigh competitive pricing and selection against the documented fulfillment and support risks.
How can I write a review of ReadingGlasses.com on RetailCoupons.com?
If you have purchased from ReadingGlasses.com, you can submit a review on this page to share your experience. Detailed feedback about product quality, shipping, customer service, and overall satisfaction helps other shoppers make informed decisions.